Francine Cruz
Placentia,CA
Summary
As a dedicated music festival employee and experienced barista, I've thrived in roles that require strong customer interaction, quick thinking, and teamwork. I bring energy, a problem-solving mindset, and a genuine enthusiasm for creating positive experiences. From streamlining operations behind the scenes to connecting with customers on a personal level, I’m passionate about contributing to a friendly, efficient environment.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks
Yorba Linda, CA
07.2023 - Current
- Adhered to health department regulations concerning sanitation standards.
- Created promotional displays for advertising special events or promotions at the cafe.
- Monitored inventory levels of supplies and restocked when necessary.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Operated cash registers to process customer payments.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Provided excellent customer service by responding to inquiries quickly and professionally.
ID Checker
Levy Restaurants
Coachella, CA
04.2023 - Current
- Verify patrons' legal drinking age by checking official identification.
- Greeted and welcomed guests to the festival.
- Managed lines for food vendors and helped keep them orderly.
- Enforced rules regarding alcohol consumption when applicable.
- Reported any suspicious activity to security personnel immediately.
- Served guests with an enthusiastic, helpful demeanor to promote positive, memorable experiences.
Education
High School Diploma -
La Quinta High School
La Quinta, CA05-2023
Skills
- Time management
- Sanitation standards
- Sales promotion
- Team collaboration
- Positive and professional
- Problem-solving
- Active listener
- Adaptive and creative
- Team leadership
- Hospitality and accommodation
Timeline
Barista
Starbucks
07.2023 - Current
ID Checker
Levy Restaurants
04.2023 - Current
High School Diploma -
La Quinta High School
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