Francine Piazza
Unit Secretary
New Port Richey,FL
Summary
Health Unit Coordinator with 25 years’ experience in a hospital setting. Skilled in prioritizing departments needs within high-stress environments. Experience in staff scheduling, responsible for Health Unit Coordinators, Transporters Patient Representatives, and Records Clerks for 4 years in a busy Emergency Room. Good communication skills with healthcare professionals. Excellent medical terminology knowledge.
Overview
29
29
years of professional experience
Work History
Health Unit Coordinator
Morton Plant North Bay Hospital
New Port Richey, FL
09.2015 - Current
- Maintained accurate records of patient care, condition, progress and concerns.
- Responded appropriately to the physical, emotional and developmental needs of patients.
- Obtained information about clients’ medical history, drug history, complaints and allergies.
- Helped patients move in and out of beds, baths, wheelchairs and automobiles.
- Maintained a clean, healthy and safe environment.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Transported patients to other areas of the hospital in wheelchairs and gurneys.
- Answered patient calls for care and feeding.
- Supported diagnostic procedures, assisted with technical nursing treatments and entered information in patient records and charts.
- Provided a comforting and soothing environment.
- Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows, patients’ clothing and bedside tables/equipment.
- Took advantage of opportunities for continuing education, quality assurance and performance improvement activities.
Health
St. John Hospital & Medical Center Emergency Room
Detroit, MI
04.1993 - 06.2015
- Maintained a clean, healthy and safe environment.
- Responded appropriately to the physical, emotional and developmental needs of patients.
- Obtained information about clients’ medical history, drug history, complaints and allergies.
- Helped patients move in and out of beds, baths, wheelchairs and automobiles.
- Scheduled and accompanied clients to medical appointments.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Supported diagnostic procedures, assisted with technical nursing treatments and entered information in patient records and charts.
- Documents objective data and routine aspects of patient care.
- Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows, patients’ clothing and bedside tables/equipment.
- Took advantage of opportunities for continuing education, quality assurance and performance improvement activities.
Education
High School Diploma - undefined
Lakeview High School
Saint Clair Shores, MI1979
Skills
- Compassionate
- Committed team player
- CPR/First Aid certified
- Professional bedside manner
Excellent multi tasking skills
Great organizational skills
Can maintain office equipment
Able to work in high stress situations
Timeline
Health Unit Coordinator
Morton Plant North Bay Hospital
09.2015 - Current
Health
St. John Hospital & Medical Center Emergency Room
04.1993 - 06.2015
High School Diploma - undefined
Lakeview High School
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