Francine T. Taong

Friendly, dependable, and solutions-focused Customer Experience Leader with 10+ years of hands-on experience in retail, pharmacy, and front-end management. Proven track record of building strong customer relationships, optimizing team operations, and maintaining excellence in fast-paced environments. Certified pharmacy assistant with a passion for helping others feel seen, heard, and served.

Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.

• Trained and mentored 35+ employees.
• Completed manager training program.
• Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.

• Pharmacy Assistant License
• Washington State Dept. of Health
• Lic #: VB-60467477 | Exp: 2026-07-15

• Fluent in Tagalog and other major Filipino dialects – bridging cultures with every conversation.
• Known for blending professionalism with positivity – whether calming a customer or leading a team, I bring the soul and the smile.