Francine Yoshimura
Portland,OR
Summary
Dynamic professional with a proven track record in small business operations and client service, notably as a Short Term Vacation Rental Home Owner Host. Excelled in relationship building and business management, enhancing customer satisfaction significantly. Skilled in both verbal and written communication, adept at fostering trust with clients, including those with special needs at IHSS. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.
Overview
8
8
years of professional experience
Work History
Short Term Vacation Rental Home Owner Host
Self Employed
09.2023 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Trained and motivated employees to perform daily business functions.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
Caregiver, Special Needs
IHSS
10.2016 - 02.2024
- Prepared meals and snacks and fed clients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced the quality of life for special needs individuals by providing personalized care and attention.
- Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
- Provided compassionate care for special needs clients, ensuring their comfort and dignity at all times.
- Communicated well both verbally and in writing with clients, guardians, and medical professionals.
- Improved clients'' communication skills through tailored speech therapy exercises and activities.
- Developed strong crisis management skills, working proactively to diffuse challenging situations and maintain a calm, supportive environment for special needs individuals.
Education
Associate of Science - Computer Hardware/ Software Network Technology
Pioneer Pacific College
Wilsonville, OR10.2007
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Client Service
- Business Management
Accomplishments
Successfully started and maintained own business that gained profitable sales with minimal start up and overhead costs.
Timeline
Short Term Vacation Rental Home Owner Host
Self Employed
09.2023 - Current
Caregiver, Special Needs
IHSS
10.2016 - 02.2024
Associate of Science - Computer Hardware/ Software Network Technology
Pioneer Pacific College
Similar Profiles
DONNA MITCHELLDONNA MITCHELL
Support Worker at Self EmployedSupport Worker at Self Employed
Dale McBrideDale McBride
Vintage Reseller at Self EmployedVintage Reseller at Self Employed
Mounaguru VisuvalingamMounaguru Visuvalingam
Technician at self employedTechnician at self employed
Brayan Ruiz BarrazaBrayan Ruiz Barraza
Machine Operator/General Laborer at Self EmployedMachine Operator/General Laborer at Self Employed
COURTNEY PATTERSONCOURTNEY PATTERSON
Asset and Environmental Stewardship (AES) Director at MetroAsset and Environmental Stewardship (AES) Director at Metro