Francis Ainabe
Gaithersburg,MD
Summary
Business professional with robust analytical skills and proven track record in driving impactful decisions. Strong focus on team collaboration, adaptable to changing needs, and consistently delivers results. Expertise in data analysis, process improvement, and stakeholder engagement, coupled with keen ability to translate complex data into actionable insights. Reliable and goal-oriented with commitment to excellence in every project.
Overview
18
18
years of professional experience
Work History
Business Analyst
Home Depot
10.2013 - Current
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Provided technical support for troubleshooting analytics and reporting issues.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Generated standard and custom reports to provide insights into business performance.
- Created data models to support decision-making processes.
- Enhanced company-wide decision-making by developing comprehensive reports on key performance indicators.
- Increased resource efficiency by analyzing detailed business requirements.
- Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
Audit Consultant
Creative Associates International
05.2015 - 10.2015
- Advised clients on strategies for mitigating risks associated with regulatory requirements and changes in legislation.
- Evaluated internal control systems for effectiveness, recommending improvements as necessary.
- Maintained thorough documentation of all work performed, ensuring seamless handover among team members or future reference.
- Conducted comprehensive risk assessments for improved internal control systems.
- Prepared working papers, reports and supporting documentation for audit findings.
- Provided journal entries and performed accounting on accrual basis.
- Tracked funds, prepared deposits and reconciled accounts.
- Collected and reported monthly expense variances and explanations.
- Maintained integrity of general ledger and chart of accounts.
- Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
- Compiled general ledger entries on short schedule with 100% accuracy.
- Cooperated with senior leaders to create operating budgets and initiate financial planning.
- Kept up-to-date with tax changes and industry trends by participating in professional organizations, opportunities, and networks.
- Collaborated with accounting manager to comply with governing bodies and limit regulatory risks.
- Found tax solutions to complicated tax issues or errors from incorrect tax filings.
- Collaborated with cross-functional teams to ensure accurate financial reporting and compliance with regulations.
- Demonstrated versatility by adapting quickly to new industry sectors or changing client expectations during engagements.
- Identified and resolved financial discrepancies, strengthening the overall financial integrity of the company.
- Managed multiple audit engagements simultaneously while maintaining strict adherence to timelines and budgets.
- Achieved timely resolution of outstanding audit issues through diligent follow-up activities with clients.
- Delivered high-quality audit reports within deadlines, resulting in increased client satisfaction levels.
Store Manager
SUBWAY®Restaurants
01.2007 - 08.2012
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Interacted well with customers to build connections and nurture relationships.
- Rotated merchandise and displays to feature new products and promotions.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Assisted with hiring, training and mentoring new staff members.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Trained and guided team members to maintain high productivity and performance metrics.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Completed point of sale opening and closing procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Reported issues to higher management with great detail.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Reduced operational risks while organizing data to forecast performance trends.
Education
Bachelor of Science - Business Administration And Management
University of Benin
Benin, NigeriaCAGS - Finance
Johnson & Wales University
Providence, RIMBA - Accounting
Johnson & Wales University
Providence, RI08-2009
Skills
- Data analysis
- Requirements gathering
- Team collaboration
- Microsoft Office Suite
- Project management
- Microsoft Excel mastery
- Workflow Analysis
- Strategic planning
- Pivot tables
- Quality assurance
- Business process improvement
Accomplishments
- Data Organization - Classified, recorded and summarized numerical and financial data to compile and keep financial records.
- Process Improvement - Achieved revenue objective by implementing cost-cutting measures.
Languages
English
Full Professional
Software
Microsoft office
Microsoft SQL server
Pivot Table
Interests
- Enjoying the art of baking and pastry-making, experimenting with recipes
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Enjoy hobbies that combine physical activity with outdoor exploration
- Playing Sports
Timeline
Audit Consultant
Creative Associates International
05.2015 - 10.2015
Business Analyst
Home Depot
10.2013 - Current
Store Manager
SUBWAY®Restaurants
01.2007 - 08.2012
Bachelor of Science - Business Administration And Management
University of Benin
CAGS - Finance
Johnson & Wales University
MBA - Accounting
Johnson & Wales University
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