Summary
Overview
Work History
Education
Skills
Timeline
Generic

Francis Balidawa

Worcester,MA

Summary

Personable Housing specilist committed to maintaining positive communications and relationships with clients, property managers, landlords and housing agencies in Framingham. Expertise in providing housing coordination services, supporting clients in maintaining independent housing goals and performing thorough housing inspections. Excellent case management, recordkeeping and problem-solving capabilities. Detail-oriented worker with knowledge of rental applications and regulations. Adept at thoroughly educating and supporting clients throughout relocation processes. Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services. Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service. Steadfast translator employs empathy and patience to connect with individuals on emotional level and provide support during difficult times. Excellent eye for detail and accurately assesses needs. Strives to provide best possible care and support. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Housing Specialist

SMOC
12.2023 - Current
  • Improved tenant satisfaction by addressing and resolving housing concerns in a timely manner.
  • Streamlined application processes for prospective tenants, resulting in reduced wait times and increased occupancy rates.
  • Enhanced community relationships with local organizations, leading to increased resources and support for residents.
  • Conducted thorough property inspections to maintain compliance with federal, state, and local regulations.
  • Developed comprehensive knowledge of affordable housing programs to effectively assist clients in securing suitable residences.
  • Assisted clients in understanding their rights and responsibilities as tenants, promoting healthy landlord-tenant relationships.
  • Collaborated with property managers to ensure smooth transitions for new tenants moving into their homes.

Translator

Foreign Language Center
03.2021 - Current
  • Enhanced client satisfaction by delivering accurate and timely translations for various industries.
  • Streamlined translation processes for improved efficiency and faster turnaround times.
  • Collaborated with fellow translators to ensure consistency in language usage and style across all documents.
  • Improved readability of translated materials by employing advanced proofreading techniques and meticulous editing skills.
  • Provided real-time interpretation services during conferences, contributing to seamless communication between speakers and attendees.
  • Assisted non-native English-speaking colleagues with document editing, improving overall team productivity and communication quality.
  • Trained new team members on best practices in translation, fostering a culture of continuous improvement within the department.
  • Translated documents from English to Spanish.

Window and Door Installer

INSTALLATION ASSOCIATE J&P INSTALLATION LTD
03.2018 - Current
  • Improved customer satisfaction by providing efficient and accurate window and door installations.
  • Ensured timely project completion by effectively managing time and resources for complex installation projects.
  • Enhanced client trust through consistent communication with homeowners regarding the progress of their installations.
  • Reduced callbacks by meticulously measuring, cutting, and installing windows and doors to ensure a perfect fit.
  • Increased team productivity through effective training on installation techniques and safety protocols for new hires.
  • Safeguarded company reputation with thorough post-installation inspections to verify quality workmanship and address any potential issues.
  • Maintained a safe working environment by adhering to OSHA regulations during all window and door installations.
  • Collaborated with sales teams to provide accurate quotes based on requirements, ensuring realistic expectations for clients.
  • Optimized inventory management by tracking materials usage, identifying trends, and making purchasing recommendations accordingly.
  • Boosted team morale through fostering an environment of open communication, cooperation, and mutual respect among coworkers.
  • Refined problem-solving skills as a result of diagnosing unexpected challenges during installations.
  • Prepared job site for set up and tear down with appropriate supplies and materials.
  • Operated power tools with safety precautions and protective personal equipment.
  • Communicated project timeline to consumers and supervisors to maintain on-time delivery.
  • Collaborated with field technician to maximize efficiency and follow installation technique.
  • Followed protocols and stayed organized to provide personal and teammate safety.
  • Cut and shaped materials to meet outlined measurements.
  • Built and hung custom doors and frames.
  • Effectively used nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors.

Education

No Degree - Construction

PaisVasco Construyendo
Bilbao
03.2010

Bachelor of Arts - Sociology

Makerere University
Uganda, Kampala
01.2006

Skills

  • Affordable housing
  • Tenant rights
  • Case Management
  • Property Maintenance

Timeline

Housing Specialist

SMOC
12.2023 - Current

Translator

Foreign Language Center
03.2021 - Current

Window and Door Installer

INSTALLATION ASSOCIATE J&P INSTALLATION LTD
03.2018 - Current

No Degree - Construction

PaisVasco Construyendo

Bachelor of Arts - Sociology

Makerere University
Francis Balidawa