Francis Boutte
Rayne,LA
Summary
I would like to obtain a position which would allow me to utilize my many years of sales experience and which would let me provide excellent customer service and would reward me for outstanding sales and service. I would like to serve in a capacity of service manager involved in invoicing repairs,sales, and parts. I would also like to be involved in new sales of marine carft and arranging financing of these sales. Also to Secure a position to contribute my hard work and skills for the further development with a well established Organization. To Build a long term relationship with customers and Delivers positive attitude thru the work force.
Overview
24
24
years of professional experience
Work History
Overnight Stock Associate
Walmart
05.2022 - 03.2023
- Removed all boxes and related trash from sales floor and processed through compactors.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Realigned merchandise throughout assigned section to give shelves and racks professional appeal.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Parts Manager
Good Shepherd RV
03.2021 - 05.2022
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Ordered parts for customers, repair shops, and service departments for use in [Type] equipment.
- Supervised and trained staff on product knowledge and customer service.
- Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
Parts Advisor
Sunshine Equipment
06.2018 - 05.2020
- Stocked and managed stock of parts.
- Organized parts storage and stocked inventory according to established guidelines.
- Ordered parts for customers, repair shops and [Type] department for use in [Type] and [Type] equipment.
- Researched vehicles and parts via physical catalogs and electronic means.
Owner/Operator Truck Driver
American Eagle Logistics
05.2012 - 06.2018
- Managed day-to-day business operations.
- Operated with safety and skill to avoid accidents and delays.
- Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Completed preventive maintenance and mechanical repairs on vehicles.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Maximized load safety by balancing, securing, and weighing products.
- Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Transported hazardous materials and oversized shipments without incident.
- Inspected truck for defects and safe operating condition before, during and after trips.
Technician /Customer Service Manager
Sunshine Equipment
03.2005 - 05.2012
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Organized work to meet demanding production goals.
- Maintained quality assurance and customer satisfaction objectives.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- Completed job reports and logs immediately following service calls.
- Tracked and recorded parts and labor costs related to each service call.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Managed maintenance activities, supervised staff and inspected equipment.
Owner/Operator
Snap-On Tools
11.1998 - 03.2005
- Managed day-to-day business operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Assessed income and expenses and adapted plans to improve profit levels.
- Consulted with customers to assess needs and propose optimal solutions.
Education
High School Diploma -
Temple Christian School
New Iberia, LA05.1979
Timeline
Overnight Stock Associate
Walmart
05.2022 - 03.2023
Parts Manager
Good Shepherd RV
03.2021 - 05.2022
Parts Advisor
Sunshine Equipment
06.2018 - 05.2020
Owner/Operator Truck Driver
American Eagle Logistics
05.2012 - 06.2018
Technician /Customer Service Manager
Sunshine Equipment
03.2005 - 05.2012
Owner/Operator
Snap-On Tools
11.1998 - 03.2005
High School Diploma -
Temple Christian School
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