Francis Braxton
Savannah,GA
Summary
Skilled program director adept at managing all facets of program operations, including administration and outreach. Well-versed in multitasking to achieve challenging goals. Prepared to leverage several years' experience the field to take on challenging role.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Program Director
MUST Ministries
Marietta, GA
01.2013 - 12.2020
- Organized and facilitated team meetings, workshops, and events.
- Provided leadership in developing innovative approaches to meet program goals.
- Reviewed existing programs and identified areas of improvement or expansion.
- Managed budgeting processes, including creating forecasts and tracking expenses.
- Monitored performance metrics to evaluate effectiveness of programs.
- Directed staff training on technical aspects of programming activities.
- Monitored program operations for compliance with policies and procedures, applicable standards and relevant contractual policy.
Shelter Manager
MUST Ministries
Marietta, GA
04.2009 - 12.2012
- Assessed the needs of individuals seeking shelter services and provided assistance in obtaining housing, employment, medical care, and other resources.
- Coordinated with local service providers to ensure access to necessary services for clients.
- Provided case management services to clients including individualized plans for housing stability.
- Maintained accurate records of client data including demographics, assessments, progress notes, referrals.
- Facilitated weekly staff meetings to discuss current cases and develop strategies for client support.
- Ensured compliance with all applicable laws and regulations related to shelter operations.
- Supervised a team of volunteers while providing direction on daily tasks.
- Managed the intake process for new residents including conducting interviews, verifying eligibility criteria, and assigning beds accordingly.
- Collaborated with social workers and other professionals in order to provide comprehensive care for clients.
- Monitored shelter operations on a daily basis including cleaning schedules, meal times, security protocols.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Senior Personnel Manager
US Army
Chambersburg, PA
09.1992 - 03.1995
- Provided guidance on employee development initiatives such as training programs, job rotation and career paths.
- Maintained personnel records in accordance with company policy and legal requirements.
- Evaluated organizational structures to ensure optimum utilization of resources while maintaining cost effectiveness.
- Analyzed workforce data using statistical analysis tools in order to make recommendations on staffing allocations.
- Assisted senior leadership team in developing long-term strategic plans for achieving organizational objectives through effective management of human capital resources.
Information Technology Manager
US Army
Various Locations, Worldwide
07.1980 - 08.1992
- Provided technical support to users in troubleshooting computer hardware and software issues.
- Maintained inventory records of all IT equipment such as computers, printers, scanners.
- Performed user acceptance testing on newly developed systems prior to deployment in production environment.
- Trained personnel on proper usage of IT tools and resources available within the organization.
- Coordinated activities between different teams including developers, operations staff and end users.
- Developed documentation outlining processes and procedures related to daily operations.
- Taught and supervised team employees, coaching, motivating, and disciplining to optimize results.
- Boosted accuracy of data submission processes to from.
- Maintained close connection with project personnel to quickly identify and resolve problems.
- Analyzed workflows and established priorities for daily operations.
Education
Bachelor of Science - Business Administration And Management
Martin University
Indianapolis, IN05-2007
Skills
- Strategic leadership
- Policy Implementation
- Customer service experience
- Policy and procedure improvements
- Effective leader
- Advanced knowledge of technology
Accomplishments
- Graduated Summa Cum Laude
- National Dean List 2007
- International Scholar Laureate Program 2007
Certification
- Certificate - Total Quality Management Course, US Army 1993
- Advanced Leadership Course, US Army 1984
- Personnel Senior Sergeant Course, US Army 1982
Timeline
Program Director
MUST Ministries
01.2013 - 12.2020
Shelter Manager
MUST Ministries
04.2009 - 12.2012
Senior Personnel Manager
US Army
09.1992 - 03.1995
Information Technology Manager
US Army
07.1980 - 08.1992
Bachelor of Science - Business Administration And Management
Martin University
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