Francis Bryson
Cyber Security
Northport,AL
Summary
Detail-oriented SOC Level 2 Analyst experienced in monitoring and responding to security alerts, specializing in Multi-Factor Authentication. Skilled in documentation, incident response, and collaboration with cross-functional teams, including training with and supporting the cloud security team.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Analyst Technology
Ascension Technologies
8 2022 - Current
- Monitored and responded to alerts generated by Duo’s MFA platform, ensuring prompt identification and resolution of security incidents
- Investigated suspicious activities related to MFA events, analyzing logs and correlating events to determine potential security threats
- Collaborated with SOC team members and other teams to escalate and coordinate response actions for significant incidents
- Documented incident details, investigation findings, and remediation steps taken, adhering to established reporting standards
- Trained with and supported the cloud security team on initiatives related to MFA, High Risk Travel, and Impossible Travel.
Information Technology Help Desk Support Lead
University of South Alabama Health
05.2021 - 04.2022
- Managed daily operations of the IT Helpdesk team, ensuring timely resolution of technical issues and support requests from healthcare professionals
- Provided leadership and guidance to a team of 12 help desk analysts, including training, performance evaluations, and scheduling
- Developed and maintained documentation of IT procedures, user guides, and troubleshooting steps to facilitate knowledge sharing and training.
Education
Associates in Information Technology - Cybersecurity -
Purdue Global
10.2022 - 05.2024
Skills
Proficient in monitoring and analyzing alerts from Duo’s MFA platform
Incident detection, investigation, and response
Documentation and report writing
Compliance with security policies and regulatory requirements
Team collaboration and communication
Training and support for cloud security initiatives
Training with Microsoft Cloud tools including Entra and Defender
Timeline
Associates in Information Technology - Cybersecurity -
Purdue Global
10.2022 - 05.2024
Information Technology Help Desk Support Lead
University of South Alabama Health
05.2021 - 04.2022
Analyst Technology
Ascension Technologies
8 2022 - Current
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