Francis Cassidy
College Point,NY
Summary
Results-driven professional with a proven record of stepping into new challenges and quickly mastering skills to drive business growth. Selected to lead two startup departments within my current company due to strong adaptability, problem solving ability, and leadership potential. Experienced in Ecommerce management and buying operations, with a focus on improving processes, optimizing product assortments, and enhancing online performance. Adept at coordinating cross-functional teams, implementing new procedures, and thriving in fast paced, evolving environments.
Overview
11
11
years of professional experience
Work History
Buying Assistant
Restaurant Depot
01.2023 - Current
- Analyzed market trends to identify opportunities for cost savings and product selection improvements.
- Managed inventory levels, ensuring optimal stock availability while reducing excess inventory costs.
- Provided administrative support such as managing calendars, scheduling meetings, preparing presentations, which contributed to an organized work environment.
- Monitored competitor offerings through online research to stay updated on market trends.
- Increased efficiency in purchasing activities by performing data analysis on past orders and adjusting future orders accordingly.
- Improved vendor relationships by maintaining consistent communication and addressing concerns promptly.
- Coordinated product deliveries and ensured timely stock availability.
Ecommerce Manager
Restaurant Depot
02.2018 - 01.2023
- Kept up to date competitive pricing on over 8,000 items by following trends and pricing analysis on competitors.
- Helped clean up product information to make the customer experience on site easier.
- Managed a customer service team, providing help with calls and chats to ensure customer satisfaction.
- Increased sales yearly 20% by improving customer experience, creating marketing campaigns based on time of year and following trends, as well as improving our SEO ranking with our top selling products.
- Coordinated the launch of a new website design with our in house team and 3rd party designers.
Office Assistant
Restaurant Depot
06.2015 - 02.2018
- Compiled, sorted, and verified the accurate of data prior to computer entry.
- Was in charge of organizing and keeping inventory of supplies and products.
- Handled and delivered important, crucial, documents to the correct people.
- Excelled in any job given to me, enough to receive a promotion to the Ecommerce Manager Position.
Skills
- Microsoft Word and Excel
- Heavily motivated to succeed in new jobs
- Highly adaptable to any situation and project given
- E-Commerce
- Cost Analysis
- Problem Solving
- Multitasking Abilities
- Trend Analysis
Timeline
Buying Assistant
Restaurant Depot
01.2023 - Current
Ecommerce Manager
Restaurant Depot
02.2018 - 01.2023
Office Assistant
Restaurant Depot
06.2015 - 02.2018