Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Francis Connell

Clanton,AL

Summary

Hardworking, Food and beverage manager, with proven relationship-building and time management skills in fast-paced environments. I strive to meet customer needs, drives satisfaction and promote long-term loyalty. Forward-thinking manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving abilities paired with in-depth knowledge of policies and procedures. Polished In evaluating employee performance and overseeing key projects. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sale recommendations. Well organized, reliable and experienced in setting up displays and supporting in-store customers with knowledgeable assistance.

Overview

7
7
years of professional experience

Work History

Apparel Designer

Self Employed Web
01.2024 - Current
  • Implemented sustainable practices in material sourcing and manufacturing processes, reducing environmental impact.
  • Improved prototype approval rates by providing clear direction and feedback during sample development stages.
  • Delivered top-performing styles by analyzing sales data to inform future design decisions effectively.
  • Enhanced brand image by developing innovative and on-trend apparel designs.
  • Built strong relationships with clients through exceptional communication skills during presentations or consultations.
  • Selected fabrics, patterns and trims to use in final designs and meet desired aesthetics and quality standards.
  • Sketched artistic and fresh designs for consideration.
  • Used drawing, computer-aided design (CAD) and draping techniques to develop ideas and communicate strategies to others.

Food and Beverage Manager

Timberline Golf Club
03.2020 - Current

Managed inventory effectively, reducing waste and optimizing stock levels.

  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Developed unique events and special promotions to drive sales.
  • Motivated staff to perform at peak efficiency and quality.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Resolved customer complaints involving food or beverage quality and service.
  • Developed staff training programs to enhance service skills and increase overall efficiency.
  • Organized successful special events that contributed to increased sales figures.
  • Oversaw the hiring process for new employees, selecting top talent to join our team.
  • Conducted hands-on training for equipment, demonstrating proper technique and safety protocols.
  • Coordinated with vendors to secure competitive pricing on ingredients, supplies, and equipment.
  • Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
  • Assisted in financial management tasks such as budget planning, forecasting revenue projections, and monitoring expenses closely.
  • Maintained compliance with industry standards regarding alcohol service guidelines by regularly updating staff training and certifications.
  • Selected wine, beer and alcohol products based on customer feedback and local product availability with effective cost.
  • Used Excel, Microsoft spreadsheet, POS, Foreup, Powerpoint, Outlook and Word to record ordering data, present promo offers, and created organization and room storage system.


Head waitress

Timberline Golf Club
03.2018 - 03.2024
  • Ensured all guests were greeted promptly
  • Provided exceptional customer service.

Lab Technician/ Certified Phlebotomist

American Family Care
01.2017 - 03.2018
  • Collected, prepared and tested specimen
  • Preformed lab tests, preformed EKG test. Read notes and documented test results.
  • Recorded and analyzed data in personel folders
  • Sent off cultures to Labcorp and Quest, informed patients of test results
  • Discharged patients, triage, administered injections
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Read and coded each test in format for Dr to read and advise patient of results and procedures
  • Prepared samples for shipping and disposed of bodily fluids in proper containers.
  • Cross trained for lab tech, medical assistant, xray, triage, and front desk
  • Documented and called insurance companies.
  • Multiline phone skills.
  • EHR software
  • Conducted routine quality control checks to ensure accurate test results and maintain laboratory standards.
  • Managed inventory of laboratory supplies, reducing waste and optimizing resource allocation.

Education

Some College -

Chelsea High School
05.2015

Serve-safe Certification

Liquor Sales Certification
2022

Certified phlebotomist
12.2016

Skills

  • Profit & Loss
  • Scheduling
  • Supply Ordering
  • Payroll Administrations
  • Event Coordinating
  • Sanitation Standards
  • Cost Control
  • POS System, Windows, Word, Excel, Foreup, Powerpoint, Outlook, Microsoft, Spreadsheet
  • Pattern Making
  • Client Communication
  • Vendor Relations
  • Apparel Design
  • Supervising Experience
  • Venipuncture

Personal Information

Title: food and beverage manager

Timeline

Apparel Designer

Self Employed Web
01.2024 - Current

Food and Beverage Manager

Timberline Golf Club
03.2020 - Current

Head waitress

Timberline Golf Club
03.2018 - 03.2024

Lab Technician/ Certified Phlebotomist

American Family Care
01.2017 - 03.2018

Some College -

Chelsea High School

Serve-safe Certification

Liquor Sales Certification

Certified phlebotomist
Francis Connell