Francis Fiankor
Columbus,OH
Summary
Resourceful Youth Sports Coordinator with background in planning and implementing sports programs for children and teenagers. Experience includes coordinating schedules, overseeing training, and promoting positive sportsmanship amongst participants. Strengths lie in leadership, team building, and effective communication. Previous work has resulted in significant increases in youth participation and overall program success.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Substitute Teacher, K-12
Educational Services Center Of Central Ohio
Columbus , OH
10.2025 - Current
- Delivered lesson plans and educational materials across various subjects.
- Managed classroom behavior using effective discipline strategies and positive reinforcement.
- Collaborated with full-time teachers to ensure curriculum alignment and student engagement.
- Adapted instructional methods to meet diverse student learning needs and styles.
- Communicated with parents about student progress and classroom activities regularly.
- Assisted in administering assessments to evaluate student understanding and performance.
- Maintained a safe and organized classroom environment conducive to learning.
- Monitored classrooms, ensuring that all students were safe and adhering to school rules.
- Provided feedback to teachers on student behavior and performance in the classroom.
- Established positive relationships with administrators, teachers and parents.
Youth Sports Coordinator
I9 Sports
Columbus, OH
09.2024 - Current
- Led youth sports programs for 50+ participants per session, promoting skill development, teamwork, and good sportsmanship.
- Supervised and mentored volunteer coaches, ensuring consistent instruction and adherence to i9 Sports’ philosophy.
- Managed the setup, breakdown, and maintenance of fields and equipment for practices, games, and events.
- Maintained a safe and engaging environment, responding to incidents and minor injuries, following established procedures.
- Communicated with parents regarding schedules, program policies, and participant progress, fostering strong community relationships.
- Assisted with registration, attendance tracking, and reporting to support efficient program operations.
- Organized and executed game-day logistics, including scheduling, volunteer coordination, and participant flow.
- Promoted i9 Sports programs within the community to increase participation and engagement.
- Developed strong skills in Led youth sports programs for 50+ participants per session, promoting skill development, teamwork, and good sportsmanship.
- Supervised and mentored volunteer coaches, ensuring consistent instruction and adherence to i9 Sports’ philosophy.
- Managed setup, breakdown, and maintenance of fields and equipment for practices, games, and events.
- Maintained a safe and engaging environment, responding to incidents and minor injuries following established procedures.
- Communicated with parents regarding schedules, program policies, and participant progress, fostering strong community relationships.
- Assisted with registration, attendance tracking, and reporting to support efficient program operations.
- Organized and executed game-day logistics, including scheduling, volunteer coordination, and participant flow.
- Promoted i9 Sports programs within the community to increase participation and engagement.
- Developed strong skills in leadership, coaching, event management, and customer service in a youth sports setting.
Executive Assistant to the General Manager
TOCA Soccer
Columbus, Ohio
09.2024 - Current
- Provided high-level administrative and operational support to the General Manager, managing scheduling, communication, and project coordination.
- Oversaw field rental operations, including scheduling, client communication, contracts, and payments, to maximize facility usage and revenue.
- Coordinated facility logistics for leagues, practices, and events, ensuring fields and equipment were prepared and maintained to professional standards.
- Supported planning and execution of programs, camps, and special events to enhance the overall guest experience.
- Served as a key point of contact for players, families, and partners, delivering excellent customer service and resolving inquiries promptly.
- Maintained accurate records, processed invoices, and assisted with budget tracking for rentals and operational expenses.
- Collaborated with operations and maintenance teams to ensure a clean, safe, and efficient facility environment.
- Assisted with staff scheduling, onboarding, and training to ensure smooth daily operations, and consistent service quality.
- Represented TOCA Soccer professionally in interactions with community partners and rental clients to strengthen relationships and grow participation.
Guest Services Representative
Columbus Crew
Columbus, Ohio
04.2024 - Current
- Delivered exceptional customer service to thousands of guests per event, ensuring a safe, enjoyable, and memorable experience at Lower.com Field.
- Assisted fans with seating, ticket inquiries, stadium navigation, and accessibility accommodations in a professional and courteous manner.
- Collaborated with stadium operations, security, and law enforcement to maintain a safe and organized environment during Major League Soccer matches, and special events.
- Responded promptly to guest concerns, resolving issues efficiently while maintaining a positive fan experience.
- Monitored crowd flow and enforced stadium policies, including entry procedures, prohibited items, and fan code of conduct.
- Provided event-day support, including pre-event setup, gate operations, and post-event crowd management.
- Assisted in emergency procedures, including evacuations and medical incidents, following established safety protocols.
- Maintained detailed incident and service reports to document guest interactions and security-related situations.
- Supported the fan engagement team in promoting a welcoming and inclusive atmosphere throughout the venue.
- Developed strong skills in customer relations, communication, conflict resolution, and event operations within a fast-paced, professional sports environment.
Athletics Facilities & Operations Intern
Kent State
Kent, Ohio
09.2019 - 08.2021
- Supported the execution of over 100 Division I athletic events across multiple sports, including football, basketball, baseball, and softball.
- Assisted in coordinating game-day operations for events averaging 500 to 10,000 attendees, ensuring smooth logistics and a positive fan experience.
- Managed facility setup and breakdown for practices, competitions, and special events across university athletic venues.
- Conducted routine facility inspections to identify maintenance, safety, and operational improvements.
- Collaborated with custodial, maintenance, and grounds crews to maintain high-quality, safe athletic facilities.
- Oversaw and trained 10 to 20 students and event staff per event to ensure efficient and professional operations.
- Managed scheduling and setup logistics for practices, tournaments, and community events using facility management systems.
- Communicated with coaches, officials, and visiting teams to ensure that all facility needs and game requirements were met.
- Assisted in maintaining event documentation, facility reports, and inventory records to support operational planning.
- Developed strong skills in event coordination, leadership, facility management, and athletic administration in a Division I sports environment.
Football Equipment Intern
Kent State Football
Kent, OH
06.2018 - 12.2019
- Assisted in managing and distributing equipment and apparel for over 100 student-athletes and staff, ensuring proper fit, safety, and organization.
- Supported daily practice and game operations, including field setup, locker room preparation, and on-field equipment support.
- Traveled with the football team for away games to oversee transportation, setup, and breakdown of all gear and supplies.
- Managed the laundry and maintenance of uniforms and practice gear, maintaining professional cleanliness, and quick turnaround times.
- Conducted regular equipment inspections and minor repairs to ensure compliance with NCAA safety standards.
- Helped maintain accurate inventory records, and assisted with ordering, labeling, and tracking new gear and apparel.
- Collaborated with coaches, athletic trainers, and operations staff to meet daily team needs, and ensure smooth operations.
- Organized the equipment room and storage areas to maintain a clean, efficient, and accessible workspace.
- Trained and supervised student managers on the proper handling, setup, and storage of team gear.
- Developed strong skills in inventory management, logistics, teamwork, and athletic operations within a high-performance environment.
Library Security Student Supervisor
University Library
Kent, Ohio
05.2019 - 12.2019
- Supervised a team of student aides to ensure library safety, security, and compliance with university policies.
- Collaborated with campus law enforcement to monitor and respond to incidents, ensuring a safe environment for students, staff, and visitors.
- Conducted regular safety inspections of library facilities, identifying potential hazards, and implementing corrective actions.
- Managed incident reporting, including detailed documentation of security events, policy violations, and emergency situations.
- Assisted in developing and enforcing library security protocols, ensuring adherence to university standards, and legal regulations.
- Monitored building access, visitor activity, and emergency procedures, responding promptly to alarms or suspicious behavior.
- Provided training and guidance to student aides on safety procedures, customer service, and emergency response.
- Communicated effectively with library staff, administration, and law enforcement to resolve security issues and maintain a secure environment.
- Maintained accurate records and logs for daily security activities, incidents, and follow-up actions.
- Supported campus events and special programs by coordinating security needs, and ensuring orderly operations.
- Developed strong skills in leadership, conflict resolution, emergency response, reporting, and collaboration with law enforcement
Education
Bachelor of Science - Sports Administration
Kent State University
Kent, Ohio12.2023
Skills
- Customer service and client relations
- Cash handling and transaction processing
- Office administration
- Microsoft Office and Google Workspace
- Records management
- Administrative support
- Field rental management
- Fundraising expertise
- Coaching experience (ages 1-13)
- Athletic program development
- Event management
Certification
Substitute Teacher
Timeline
Substitute Teacher, K-12
Educational Services Center Of Central Ohio
10.2025 - Current
Youth Sports Coordinator
I9 Sports
09.2024 - Current
Executive Assistant to the General Manager
TOCA Soccer
09.2024 - Current
Guest Services Representative
Columbus Crew
04.2024 - Current
Athletics Facilities & Operations Intern
Kent State
09.2019 - 08.2021
Library Security Student Supervisor
University Library
05.2019 - 12.2019
Football Equipment Intern
Kent State Football
06.2018 - 12.2019
Bachelor of Science - Sports Administration
Kent State University