Francis Fiankor
Columbus
Summary
Results-driven professional with a strong background in athletic operations and event management. Known for excellent organizational and communication skills, effectively supporting coaches, athletes, and stakeholders to achieve successful program outcomes.
Overview
8
8
years of professional experience
Work History
Assistant Athletic Director
Madison Christian School
Groveport, OH
05.2026 - Current
- Assisted with daily administration and operations of middle school and high school athletic programs, enabling support for coaches, student-athletes, families, school administration, officials, and visiting schools.
- Oversee game-day operations, including facility preparation, field/court setup, equipment, scoreboards, officials, security, concessions, and post-event breakdown.
- Serve as a key liaison between the athletic department and coaches, families, opposing schools, athletic associations, officials, and community partners.
- Manage athletic facilities and equipment, including inventory, purchasing needs, storage organization, maintenance coordination, and event preparation.
- Managed athletic facilities and equipment, ensuring organized inventory, timely purchasing, effective storage, and coordinated maintenance for event readiness.
- Coordinate athletic transportation and travel logistics, ensuring teams have appropriate transportation and accurate departure and arrival information.
- Plan and execute tournaments, invitational events, senior nights, awards programs, and other major athletic department events.
- Assist with athletic department budgeting, purchasing, program planning, record keeping, and development of systems designed to improve operational efficiency.
- Promote a positive athletic culture centered on character, leadership, sportsmanship, teamwork, academic responsibility, and student-athlete development.
- Madison Christian Youth Athletics (MCYAL) Coordinator, serve as the administrator in charge, overseeing day-to-day operations of youth athletics program
- Promoted positive athletic culture focused on character, leadership, sportsmanship, teamwork, academic responsibility, and development of student-athletes.
Substitute Teacher, K-12
Educational Services Center Of Central Ohio
Columbus, OH
08.2025 - 06.2026
- Implemented lesson plans to ensure continuity of learning across K-12 grade levels.
- Managed classroom behavior to maintain a positive and productive learning environment.
- Communicated effectively with parents and staff regarding student performance and behavior issues.
Executive Assistant to the General Manager
TOCA Soccer
Columbus, OH
09.2024 - 05.2026
- Managed daily administrative and operational functions supporting soccer facility programming, customer service, and field rental operations.
- Coordinated field rentals and facility scheduling, managing reservations, field availability, customer communication, and scheduling conflicts.
- Served as a primary contact for teams, coaches, families, and organizations regarding facility rentals, programs, scheduling, and operational needs.
- Assisted with sales, customer relationship management, registration inquiries, and maintaining strong relationships with facility clients.
- Managed calendars, emails, inventory, equipment, facility supplies, and administrative records to support efficient facility operations.
- Coordinated field setup/breakdown, equipment placement, facility organization, and preparation for practices, games, rentals, leagues, camps, and clinics.
- Coached youth soccer programs, developing training sessions focused on technical skills, tactical development, teamwork, sportsmanship, and athlete development.
- Utilized Microsoft Office, CRM, scheduling, and customer management systems to improve communication, organization, and operational efficiency.
- Collaborated with management, coaches, and customers to resolve operational challenges and provide a positive experience for athletes, families, and facility users.
Guest Service Representative
Columbus Crew SC
Columbus, OH
04.2024 - 01.2026
- Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
- Managed guest inquiries via telephone, email, and in-person communication, ensuring accurate information delivery.
- Collaborated closely with colleagues across departments to enhance overall guest experience throughout their stay.
- Assisted in emergency situations as required while adhering strictly to safety protocols.
Facilities & Operations/Football Equipment Intern
Kent State Athletics
Kent, OH
05.2018 - 12.2022
- Coordinated daily operations for Division I NCAA athletic department, supporting facilities, event operations, equipment management, and student-athlete services.
- Coordinated facility preparation and operations for NCAA competitions, practices, camps, clinics, tournaments, rentals, and special events.
- Managed facility scheduling, setup, breakdown, inspections, maintenance coordination, and event readiness across multiple athletic venues to ensure smooth operations.
- Worked directly with coaches, athletic administrators, facilities staff, officials, visiting teams, and event personnel to ensure successful competition and practice operations.
- Supported Kent State Football equipment operations, managing the preparation, distribution, collection, organization, maintenance, and inventory of football equipment.
- Prepared equipment and facilities for practices, home competitions, away games, camps, and team activities while maintaining organized and efficient operations.
- Assisted with football team travel operations, including equipment packing, loading, transportation preparation, unloading, and post-trip organization.
- Oversaw equipment inventory and tracked equipment assignments, repairs, replacements, and purchasing needs to maintain optimal readiness.
- Demonstrated strong organizational, communication, problem-solving, and time-management skills while working in a high-volume collegiate athletics environment.
Education
Bachelor of Science - Sports Management
Kent State University
Kent, OH12-2023
Skills
- Athletic Programming
- Athletic Administration
- Facility management
- Event management
- Ticketing management
Affiliations
- Ohio Interscholastic Athletic Administrators Association (OIAAA)
- Ohio High School Athletic Association (OHSAA)
- National Interscholastic Athletic Administrators Association (NIAAA)
Timeline
Assistant Athletic Director
Madison Christian School
05.2026 - Current
Substitute Teacher, K-12
Educational Services Center Of Central Ohio
08.2025 - 06.2026
Executive Assistant to the General Manager
TOCA Soccer
09.2024 - 05.2026
Guest Service Representative
Columbus Crew SC
04.2024 - 01.2026
Facilities & Operations/Football Equipment Intern
Kent State Athletics
05.2018 - 12.2022
Bachelor of Science - Sports Management
Kent State University