Summary
Overview
Work History
Education
Skills
Recommenders
Certification
Employer Address
Employment Start Date
Recommendation Request
Timeline
Generic

Francis Francois

El Paso,Texas

Summary

Seasoned Operations Manager and talented leader with 15 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Operations Manager

Dharma Initiative
03.2017 - Current

- Spearheaded a team overhaul, increasing operational efficiency by 34% within the first year, resulting in annual cost savings of over $200,000.

- Optimized internal processes, enhanced workforce training, and implemented cutting-edge technology solutions tailored to industry-specific challenges.

- Fostered a culture of continuous improvement, transparency, and employee empowerment, driving significant operational improvements.

25H Network Communications Specialist

US Army
08.2013 - 01.2017

- Managed the installation, maintenance, and troubleshooting of communication networks, ensuring reliable and secure communications for military operations.

- Led and trained a team of junior soldiers, enhancing their technical skills and ensuring mission readiness.

- Coordinated with various departments to support communication needs for diverse operations.

- Implemented security protocols and conducted regular system audits, contributing to a 30% reduction in security breaches.

Driver and Team Leader

Republic Services
02.2010 - 07.2013

- Operated waste collection vehicles, ensuring timely and safe disposal of waste materials.

- Led a team of drivers, providing training and support to improve performance and adherence to safety standards.

- Managed schedules and routes, optimizing efficiency and reducing operational costs by 15%.

- Conducted regular vehicle inspections and maintenance, ensuring compliance with safety regulations.

Education

Bachelor of Arts - Business

American Military University
Charleston, WV
07.2024

Skills

  • Problem-Solving
  • Team Leadership
  • Operations Management
  • Customer Service

Recommenders

  • Jack
  • Jessica
  • Juliana

Certification

Project Management Professional

Sic Sigma Green Belt Certification

The Leadership Consortium Certificate

Employer Address

580 Huffines Blvd, Lewisville, Texas, 75056

Employment Start Date

03/19/17

Recommendation Request

Jack Sheppard, General Manager, Republic Services

Timeline

Operations Manager

Dharma Initiative
03.2017 - Current

25H Network Communications Specialist

US Army
08.2013 - 01.2017

Driver and Team Leader

Republic Services
02.2010 - 07.2013

Bachelor of Arts - Business

American Military University
Francis Francois