Francis Matute
peoria,AZ
Summary
Bilingual professional with extensive experience in pharmacy operations, inventory control, and warehouse logistics. Skilled in prescription management, HIPAA compliance, and improving patient and customer satisfaction. Recognized for reliability, teamwork, and strong problem-solving abilities in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Delivery Driver
Amazon Flex
Tolleson, AZ
02.2025 - Current
- Picked up and delivered customer packages within assigned time blocks while ensuring accuracy and timeliness.
- Operated personal vehicle to transport goods, maintaining compliance with Amazon’s safety and delivery standards.
- Verified packages using the Amazon Flex mobile app and obtained delivery confirmations.
- Provided excellent customer service through professional interactions and problem resolution during deliveries.
- Managed route efficiency by planning delivery order, navigating traffic, and handling unexpected obstacles.
Pharmacy Tech Trainee / Inventory Control Speciali
Walgreens Micro Fulfillment Center
Tolleson, AZ
09.2021 - 01.2024
- Assisted pharmacists with prescription fulfillment while ensuring accuracy and HIPAA compliance.
- Operated automated machinery to manage medication inventory and maintain workflow efficiency.
- Resolved third-party claim rejections, reducing delays and improving patient satisfaction.
- Packed, labeled, and shipped prescriptions while maintaining a clean, organized work environment.
Assisted Pharmacists With Prescription Fulfillment
The Home Depot RDC
Tolleson, AZ
09.2017 - 07.2019
- Loaded/unloaded bulk items using forklifts to ensure safe handling of products
- Utilized RF scanners to verify shipments and confirm product destinations
- Trained and coached new hires on warehouse operations, including pallet building and safety compliance
- Supported timely product flow and upheld OSHA and company safety standards.
Warehouse Stower
Amazon Warehouse
Phoenix, AZ
11.2014 - 12.2015
- Stored and organized items in bins for accurate inventory management.
- Scanned and packed items to prevent damage during shipment.
- Processed incoming shipments and maintained organized storage areas.
Education
West Phoenix High School
Phoenix, AZSkills
Bilingual: English & Spanish
Prescription Processing & HIPAA Compliance
Pharmacy & Warehouse Logistics Management
Inventory Control & Stock Replenishment
Customer Service & Communication
Problem Solving & Critical Thinking
Team Collaboration & Training
Dependable, Self-Motivated, and Hardworking
Timeline
Delivery Driver
Amazon Flex
02.2025 - Current
Pharmacy Tech Trainee / Inventory Control Speciali
Walgreens Micro Fulfillment Center
09.2021 - 01.2024
Assisted Pharmacists With Prescription Fulfillment
The Home Depot RDC
09.2017 - 07.2019
Warehouse Stower
Amazon Warehouse
11.2014 - 12.2015
West Phoenix High School