Francis Grochowski
Broomfield,CO
Summary
Experienced private pilot with an instrument rating and a background in corporate office management. Key role in seamlessly integrating newly acquired resorts into company's point of sale system, ensuring smooth operations. Demonstrated commitment to giving back through bone marrow donation to an anonymous recipient in November 2020. Led successful digitization project for all documents and waivers as lodge manager for a heli-ski operation in Alaska. Established and maintained organization's website. Provided training to CFIs and A&Ps on proper use of Flight Schedule Pro.
Overview
8
8
years of professional experience
Work History
Front Office Assistant
Front Range Flight School
06.2024 - Current
- Processed payments and informed individuals of further financial responsibility to facilitate timely payments through Flight Schedule Pro.
- Updated client databases regularly while maintaining accuracy in contact details comprehensively.
- Provide Flight Schedule Pro training for new CFIs and maintenance staff, contributing to their successful integration into the team environment.
- Coordinated master schedule by booking and rescheduling flight and aircraft maintenance in FSP.
- Developed procedures for handling sensitive information, maintaining confidentiality and adhering to company policies.
- Organized file systems both physical and digital through strategic categorization resulting in easy access and retrieval of documents.
Team Lead Breckenridge Ski Resort
Vail Resorts MGMT
10.2021 - 05.2022
- Managed delivery of food and supplies using snowcat in mountainous areas.
- Handled documentation for all inbound and outbound shipments.
- Educated F&B management on streamlined operational techniques.
Accounts Payable Specialist
Vail Resorts MGMT
06.2017 - 08.2018
- Fostered strong relationships with vendors for outdoor gear and apparel.
- Verified and logged invoices for vendor payment processing.
- Kept up-to-date with latest tax and payment policies affecting ski resorts.
Lodge Manager
Valdez Heli-Ski Guides
02.2017 - 05.2017
- Advertised job vacancies and conducted interviews.
- Developed comprehensive employee training programs at the lodge.
- Managed daily operations of lodge's bar/restaurant.
- Handled financial records and budget management for lodge.
- Utilized software tools for reservation maintenance.
Talent Acquisition Specialist
Vail Resorts MGMT
08.2016 - 02.2017
- Advertised employment opportunities at ski resorts in Colorado.
- Processed and assessed more than 10,000 applicants for resort employment.
- Managed candidate assessment and transferred necessary onboarding documentation to recruiting team.
Education
University of Maryland - Psychology Major
University of Maryland
College Park, MD05.2011
Skills
- File organization
- Problem-solving skills
- Data entry
- Administrative skills
Key Qualifications
- Experience in hiring, training and onboarding of staff.
- Experience in managing hospitality reservations.
Timeline
Front Office Assistant
Front Range Flight School
06.2024 - Current
Team Lead Breckenridge Ski Resort
Vail Resorts MGMT
10.2021 - 05.2022
Accounts Payable Specialist
Vail Resorts MGMT
06.2017 - 08.2018
Lodge Manager
Valdez Heli-Ski Guides
02.2017 - 05.2017
Talent Acquisition Specialist
Vail Resorts MGMT
08.2016 - 02.2017
University of Maryland - Psychology Major
University of Maryland
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