Francis Hopper

I helped anyone in the hunted house get to the nearest exit, or calm people down. This job was primarily for people who were unexpectedly scared at the hunted house.

• Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
• Managed crowd control effectively, ensuring timely movement and minimizing disruptions.
• Monitored entrance and exit of venue to guarantee safety of guests.
• Maintained professional demeanor to represent venue and create positive impression.

Lifeguard at an outdoor municipal pool in the metro area for two summer seasons.

• Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
• Provided friendly customer service to guests and addressed concerns.
• Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
• Responded to emergency situations in a timely, efficient manner.
• Upheld hygiene standards in pool and surrounding area.
• Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
• Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
• Prevented accidents through regular equipment inspections and maintenance.
• Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
• Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
• Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
• Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.