Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Overview
20
20
years of professional experience
Work History
Technician Helper
LEX BRODIES TIRE COMPANY
WAIPAHU
07.2017 - 10.2021
Organized work to meet demanding production goals.
Maintained quality assurance and customer satisfaction objectives.
Executed diagnostics, troubleshooting and evaluations on [Equipment].
Completed job reports and logs immediately following service calls.
Read manuals and manufacturer instructions to install and troubleshoot devices.
Set up and performed test activities.
Implemented, configured and optimized safety standards.
Utilized control mechanisms and hands-on procedures to operate machines.
Warehouse Associate
WEBCO HAWAII
HONOLULU
01.2015 - 07.2017
Worked safely around moving machinery.
Prepared orders for shipment by systematically picking, packing and labeling merchandise.
Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Performed inventory control, such as counting and stocking merchandise.
Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Wrapped pallets in shrink wrap prior to loading.
Assembled orders and packed items for shipment, conveying orders to shipping personnel.
Checked packages and merchandise for damage and notified vendors.
Consistently lifted materials weighing as much as [Number] pounds.
MOVER HELPER
HK MOVERS
HONOLULU
01.2010 - 08.2015
Arranged items at destination according to customer requests and instructions.
Prepared pallets of boxes for easy transportation between customer and storage locations.
Loaded and unloaded trucks with customer possessions or merchandise weighing up to [Number] lbs.
Followed verbal and written instructions to properly move and ship products.
Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions and weight.
Loaded, unloaded and sorted cargo as part of accurate and efficient weekly shipments.
Completed over [Number] jobs by loading boxes and large items, unloading trucks and cleaning job sites.
Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
Used hand-held scanners and physical logs to accurately track item movements.
Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered or distributed.
Prevented load shifting or damage by using bracing and strapping techniques.
Attached identifying tags to containers to mark with identifying shipping information.
Increased customer satisfaction by providing fast service and working with over [Number] daily customers.
SECURITY
LEVEL 4
WAIKIKI HAWAII
01.2012 - 05.2014
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Patrolled and monitored premises in company vehicle, on bicycle and by foot.
Checked and verified photo identification prior to granting facility access.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Reported suspicious activities and persons to law enforcement.
Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
Security Officer
CHEZ SPORTS BAR GRILL
PEARL CITY
03.2011 - 01.2014
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Patrolled and monitored premises in company vehicle, on bicycle and by foot.
Checked and verified photo identification prior to granting facility access.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
Warehouse Associate
MENEHUNE WATER COMPANY
HALAWA HAWAII
11.2009 - 06.2012
Worked safely around moving machinery.
Prepared orders for shipment by systematically picking, packing and labeling merchandise.
Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Performed inventory control, such as counting and stocking merchandise.
Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Wrapped pallets in shrink wrap prior to loading.
Assembled orders and packed items for shipment, conveying orders to shipping personnel.
Checked packages and merchandise for damage and notified vendors.
Consistently lifted materials weighing as much as [Number] pounds.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Shipped material and performed boxing, packing, labeling and preparation of related documents.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Operated forklifts to transfer inventory to and from target destinations.
Education
High School Diploma -
NUULI POLY TECH
AMERICAN SAMOA
Skills
Personal Protective Equipment
Maintaining Clean Work Areas
Customer Service
Reading Comprehension
File and Record Maintenance
Diagnosis and Troubleshooting
Heavy Lifting
Work Planning and Prioritization
Lean Manufacturing
Active Listening
Verbal and Written Communication
Issue Analysis
Timeline
Technician Helper
LEX BRODIES TIRE COMPANY
07.2017 - 10.2021
Warehouse Associate
WEBCO HAWAII
01.2015 - 07.2017
SECURITY
LEVEL 4
01.2012 - 05.2014
Security Officer
CHEZ SPORTS BAR GRILL
03.2011 - 01.2014
MOVER HELPER
HK MOVERS
01.2010 - 08.2015
Warehouse Associate
MENEHUNE WATER COMPANY
11.2009 - 06.2012
High School Diploma -
NUULI POLY TECH
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