Francis Jardine
Santa Clarita,CA
Summary
Business major and information systems professional with expertise in project management, quality assurance, and technical leadership, and service level negotiations.
Focused Project Manager adept at planning, directing and maintaining continuous operations in information technology.. Experienced in directing technical employees and keeping critical systems software operating in accordance with quality standards. Excels through mentoring, training and empowering team to excel in performance.
Overview
11
11
years of professional experience
Work History
Project Manager
Chevron
- Participated on various agile tiger teams providing quality assurance direction and best practices using SAFe Agile Framework
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Project Manager: To upgrade an SAP environment to mySAP ERP 2005 (ECC 6.0) (1/07 to 9/07)
- Lead a seven month $1.3 million SAP upgrade.
- Utilized Chevron's Project Management process to deliver a successful upgrade which saved a business unit a projected $1MM a year and $3MM in BW costs.
Technical Leadership
Chevron
- Provided technical leadership to team members during system design.
- Lead test automation integration capabilities for Continuous Integration and Continuous Delivery (CI/CD) and DevOps approach including configuring secure authentication best practices with Jenkins and the testing tools
- Directed implementation of scalable use of virtual machines for lights out (unattended) testing for enterprise applications like SAP, Ariba and JD Edwards
- Responsible for leading technical support team in supporting JDE/OneWorld centralized server infrastructure supporting 2000 plus E.R.P Global user base utilizing JDE and Ariba
- As a COPI/Upstream support group, we supported users around the world including Australia, Bejing, Venezula, Angola and many more
- Performed proof concepts for test automation for several applications and developed test automation scripts
- As part of JDE Team lead efforts, designed hardware configuration, network connectivity (including F5 utilization) and JDE hardware/software upgrades and patches.
Software Quality Assurance Lead
Chevron Information Technology Company
08.2016 - 12.2022
- Collaborated with cross-functional teams to develop high-quality software products in line with business requirements.
- Championed collaboration between QA and development teams through regular communication and joint problem-solving sessions.
- Performed risk assessments to identify potential vulnerabilities and prioritize testing efforts accordingly.
- Provided leadership of a $3.5 million portfolio managing a team 5 of employees in Manila, US and Buenos Aires including up to 120 testing resources from various vendors in delivering quality assurance and testing services to all of Chevron
- Supervised the administration, strategy and use of enterprise wide testing tools
- Participated as QA stakeholder in Tiger Scrum team for Chevron's Cloud Readiness Acceleration program utilizing Azure
- Participated on various agile tiger teams providing quality assurance direction
- Acted as scrum master for SQA Agile scrum team
- Represented QA group in business engagements to analyze testing needs and provided appropriate solutions within each organization's budget
- Prepared and presented several training sessions on testing best practices and approaches to various business units
- Managed delivery of upgrades to testing tools which included change management, updating infrastructure architecture using Citrix, virtual servers, shared server databases and ADM partner connectivity in a matrix environment
- Provided test automation capabilities for Continuous Integration and Continuous Delivery (CI/CD) and DevOps approach including configuring secure authentication best practices with Jenkins and the testing tools
- Assisted in establishing managed service engagement model for SAP regression testing
- Established enterprise wide operational support model for QA group
- Directed implementation of use of virtual machines for lights out (unattended) testing for enterprise applications like SAP, and JD Edwards
- Participated and lead fit for purpose proof of concepts for testing tools, sharing results and providing demos of solutions.
Testing Services Integration Lead
Chevron Information Technology Company
08.2011 - 07.2016
- Coordinated all software quality assurance activities ensuring that software quality assurance best practices are followed and that the test services are performed in the most efficient and effective manner possible while meeting all quality objectives
- Established TCOE Manila in Australia Business Unit (ABU) adding a local QA manager to assist in coordination of work including ABU Major Capital projects such as Gorgon and Wheatstone during 2 year expat assignment in Philippines
- Responsible for the Enterprise Business Solutions (EBS) regression testing team and associated processes
- Lead the evolution and improvement of E.B.S
- Testing capability for increased software reliability developing milestones, establishing best practices, identifying key metrics, developing operations management, and commercializing TCOE services
- Functional support, Olympic leads and TCOE regression testing team to facilitate transition to support for Release 2 and regression testing for Olympic R3 with successful implementation of almost 2000 transports in PC2 and PC8 SAP stacks.
Education
MBA - Business Administration/ New Venture Business
California State University, East Bay
Hayward, CABachelor of Science - Business Administration, Management Information Systems
California State University, East Bay
Hayward, CASkills
- Business Engagement
- Project Management
- SAFe 45 Agile Framework and scrum
- Proficiency in DevOps Approach and master
- Continuous Integration and Team leadership
- Deployment Software development life cycle
- Best practices and standards
- Budgeting and resource management
- Waterfall methodology
- Software contracts
- Change Management
Hobbies and Interests
- Golf
- Hiking
- Camping
- Singing
- Playing the guitar
Timeline
Software Quality Assurance Lead
Chevron Information Technology Company
08.2016 - 12.2022
Testing Services Integration Lead
Chevron Information Technology Company
08.2011 - 07.2016
Project Manager
Chevron
Technical Leadership
Chevron
MBA - Business Administration/ New Venture Business
California State University, East Bay
Bachelor of Science - Business Administration, Management Information Systems
California State University, East Bay
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