Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Francis Lee

Fort Irwin,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Lead Sexual Assault Response Coordinator (SARC)

NTC HQ SHARP Office
Fort Irwin, CA
10.2020 - Current
  • Provided crisis intervention and advocacy services to survivors of sexual assault.
  • Developed, coordinated, and implemented prevention education programs for the community.
  • Conducted outreach activities to raise awareness about sexual assault issues in the community.
  • Maintained case records for clients in accordance with agency policies and procedures.
  • Collaborated with law enforcement agencies to ensure victims receive appropriate support services.
  • Coordinated trainings on responding to reports of sexual violence for faculty, staff, and students at local universities.
  • Assisted clients in navigating the criminal justice system process related to their cases.
  • Participated in multidisciplinary team meetings concerning the needs of survivors of sexual assault.
  • Developed relationships with local service providers to coordinate referrals for survivors of sexual assault.
  • Organized public events focused on raising awareness about resources available to survivors of sexual assault.
  • Responded promptly to requests from medical facilities regarding providing assistance for victims of sexual violence or abuse.
  • Cultivated relationships with external organizations that provide support services for victims of sexual violence or abuse.
  • Provided guidance and technical assistance on best practices related to responding to reports of sexual violence or abuse.
  • Composed detailed incident reports documenting all interactions with clients.
  • Evaluated effectiveness of program initiatives through data collection methods such as surveys, interviews, focus groups.
  • Created educational materials on topics related to preventing and responding to incidents of sexual violence or abuse.
  • Monitored progress towards meeting goals outlined in grant proposals related to providing services for survivors of sexual assault.
  • Assisted in developing protocols outlining steps needed when responding to a report of a potential incident involving a survivor of sexual violence or abuse.
  • Prepared statistical reports summarizing outcomes achieved by program initiatives designed to serve victims and survivors of sexual violence or abuse.
  • Supported crisis intervention and advocacy for victims of crimes.
  • Consulted with other professionals, agencies and universities to discuss therapies, treatments, counseling resources and techniques.
  • Provided educational and outreach programs, prevention talks and other presentations to social service agencies, businesses and general public audiences.
  • Directed, coordinated and evaluated activities of staff and interns engaged in patient assessment and treatment.
  • Managed program budgets and timelines, ensuring projects stayed on track and within allocated resources.
  • Developed project plans, identified risks, set objectives and monitored progress towards completion.
  • Coordinated with internal stakeholders to ensure successful implementation of the program initiatives.
  • Communicated regularly with external partners to ensure alignment of strategies and goals.
  • Collaborated with teams across departments to develop effective strategies for executing programs.
  • Conducted regular meetings with team members to review progress and address any issues or concerns arising from the program execution process.
  • Identified areas of improvement in existing processes, procedures and systems related to the program delivery cycle.
  • Provided guidance and support to team members in order to achieve targets within defined deadlines.
  • Analyzed data collected during the course of the program operations and reported results accordingly.
  • Assisted in developing training materials for new hires involved in the program activities.
  • Facilitated workshops designed to educate stakeholders about best practices for managing programs successfully.
  • Created presentations outlining proposed solutions for addressing challenges encountered during program execution.
  • Organized events such as conferences or seminars aimed at promoting awareness around specific topics relevant to the organization's mission statement.
  • Participated actively in brainstorming sessions focused on improving existing processes or creating innovative approaches for delivering services more efficiently.
  • Generated and delivered reports, program review presentations and other program status updates.
  • Oversaw program compliance with requirements, schedule and budget.
  • Collaborated with functional managers to develop program resource plans and assign program resources.
  • Contributed to corporate strategy initiatives management across teams through accountability, communication and reporting.
  • Facilitated change management processes, supporting the organization and stakeholders through program transitions.
  • Conducted regular program reviews and status updates with stakeholders, fostering transparent communication and stakeholder engagement.
  • Oversaw the resolution of issues and challenges impacting program delivery, facilitating problem-solving and decision-making processes.
  • Conducted risk assessments, developing and implementing risk management strategies to minimize impact on program objectives.
  • Managed program budgets, optimizing resources to achieve financial targets and maximize return on investment.
  • Led cross-functional teams in the successful delivery of program milestones, ensuring alignment with organizational goals and objectives.
  • Guided the strategic planning and goal-setting process for programs, aligning initiatives with organizational vision and priorities.
  • Led the recruitment, training, and development of program staff, building high-performing teams committed to achieving program success.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Assigned work and monitored performance of project personnel.
  • Recruited and trained new employees to meet job requirements.
  • Created and managed budgets for travel, training, and team-building activities.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Produced thorough, accurate and timely reports of project activities.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Assisted in the development of user training materials and FAQ documents.
  • Maintained inventory of spare parts, equipment, and other IT assets.
  • Coordinated with vendors for product ordering and delivery services.
  • Maintained positive working relationship with fellow staff and management.
  • Supervised and directed workers engaged in installation of data communication equipment and software.
  • Set up equipment for employee use, performing or properly installing cables, operating systems or software.
  • Coordinated and supervised teams of personnel to ensure completion of assigned tasks.
  • Conducted regular meetings with staff to discuss progress and address any issues or concerns.
  • Maintained a safe working environment for all personnel through the enforcement of safety policies and regulations.
  • Assisted in recruitment processes including interviewing potential candidates.
  • Performed administrative duties such as preparing payrolls, scheduling shifts and approving vacation requests.
  • Ensured compliance with company policies and procedures.
  • Participated in budget planning activities for the department.
  • Developed systems for tracking projects, deadlines, deliverables.
  • Hired, trained and mentored employees to maximize contributions.
  • Updated tracking spreadsheets, production logs and permanent records daily to prepare for reporting.
  • Trained new employees on company policies, job duties, and performance expectations.
  • Managed budget for department, ensuring all expenses stayed within allocated funds.
  • Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
  • Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
  • Led weekly team meetings to discuss progress, address issues, and plan future actions.
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Worked closely with human resources to support employee management and organizational planning.
  • Developed and implemented program policies and procedures.
  • Reviewed reports on program activities and outcomes to determine compliance with established policies.
  • Ensured compliance with applicable laws, regulations, policies, procedures, guidelines.
  • Supervised the development of training materials for new employees related to programs managed by the department.
  • Facilitated meetings between internal departments as well as external partners in order to coordinate resources for successful program delivery.
  • Participated in strategic planning activities related to developing new initiatives or expanding existing ones.
  • Communicated regularly with senior leadership regarding updates on projects and programs managed by the department.
  • Ordered office supplies and equipment when necessary.
  • Ensured compliance with all legal requirements related to the office's functions.
  • Coordinated special events such as conferences, seminars, receptions.
  • Prepared agendas and took minutes during meetings.
  • Monitored inventory levels of office supplies, ensuring adequate stock at all times.
  • Served as a liaison between departments within the organization.
  • Recruited new personnel as needed according to established guidelines.
  • Directed and oversaw office personnel activities.
  • Coordinated and carried out office interior updates by moving furniture, file cabinets and temporarily relocating employees.
  • Coordinated with business leaders to create standard operating procedures for network access and database maintenance.
  • Attended and participated in continuing educational programs to optimize job performance.
  • Conducted community outreach efforts to increase public awareness of available resources and services for victims of crime.
  • Coordinated crisis intervention services when necessary such as providing transportation to emergency shelters or safe homes for victims of domestic violence.
  • Provided training sessions on topics related to victimization issues.
  • Participated in multidisciplinary team meetings to discuss individual cases involving victims of crime.
  • Collaborated with other professionals involved in client cases such as lawyers, counselors and social workers.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked with cross-functional teams to achieve goals.
  • Maintained updated knowledge through continuing education and advanced training.

Volunteer

Catholic Community Services
Barstow, CA
07.2019 - Current
  • Served as an ambassador for the organization at community outreach events.
  • Collaborated with other volunteers to create a positive work environment.
  • Helped with prep, set up, and breakdown of community and public events.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Adhered to food safety standards when storing and preparing foods.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Checked quality of ingredients before use in order to ensure freshness.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Wrapped, dated and labeled food items in storage for safety and freshness.

Education

Master of Science - Interdisciplinary Studies

Trident University International
Cypress, CA
06-2022

Skills

  • Safety Planning
  • Administration and management
  • Professional Demeanor
  • Active Listening
  • Interpersonal Communication
  • Multicultural Competency
  • Multitasking
  • Problem-Solving
  • Team building
  • Patient Advocacy
  • Relationship Building
  • Goal Setting
  • Teamwork and Collaboration
  • Referral Coordination
  • Training delivery
  • Victim advocacy
  • Intervention Planning
  • Project Scheduling
  • Training and mentoring
  • Stakeholder Management
  • Program Management
  • Work flow planning
  • Inventory Control
  • Technical Support
  • Productivity Improvement
  • Schedule Management
  • Strategic Planning
  • Purchasing and procurement
  • Budget Preparation
  • Staff Management
  • Recruitment and hiring
  • Budget Planning
  • Program Planning
  • Maintenance Planning
  • Maintaining Compliance
  • Case Management
  • Event Coordination
  • Calendar Management
  • Team Collaboration
  • Travel Coordination
  • Travel Arrangements
  • Mail handling
  • Broadcast coordination
  • Employee Scheduling
  • Team leadership and direction
  • Community Outreach
  • Policy and procedure improvements
  • Operations Management
  • Personnel Management
  • Life cycle Management
  • Team Development
  • Quality Assurance
  • Resource Management
  • Regulatory Compliance

Certification

  • DoD Sexual Assault Advocate Certification Program (D-SAACP), August 2026
  • SPARX Knowledge Prevention of Harmful Behaviors in the Military (December 2023)
  • Sexual Harassment Assault Response and Prevention (SHARP) Program Manager Course (June 2023)
  • Partners Against Violence (PAV) Sexual Assault Trauma Training ( November 2022)
  • Sexual Harassment Assault Response and Prevention (SHARP) Career Course (June 2021)

Affiliations

  • Demonstrates flexibility in adapting to changing demands across different areas of life.
  • Exhibits strong organizational skills and successfully competing priorities without proper personnel during the SHARP realignment.
  • Maintain consistent focus and productivity while balancing multiple responsibilities during the FORSCOM-SHARP Organization Inspection Program (OIP) with minimum personnel.
  • Stay calm and resourceful under pressure, ensuring all the SHARP professionals are fully aware of the personnel realignment under the senior command and the commanders are of their roles and responsibility.

Timeline

Lead Sexual Assault Response Coordinator (SARC)

NTC HQ SHARP Office
10.2020 - Current

Volunteer

Catholic Community Services
07.2019 - Current

Master of Science - Interdisciplinary Studies

Trident University International
Francis Lee