Francis Leiva
Reading,PA
Summary
Dependable Patient Transporter experienced in healthcare and behavioral support. Delivered compassionate care to individuals with developmental disabilities while ensuring safety and adherence to individualized support plans. Committed to fostering respectful communication among patients, families, and healthcare staff.
Overview
16
16
years of professional experience
Work History
Amazon Associate
Amazon
Hamburg, Pennsylvania
03.2026 - 09.2026
- Processed customer orders efficiently using Amazon's inventory management system.
- Assisted in maintaining accurate stock levels on the sales floor.
- Collaborated with team members to ensure timely fulfillment of shipping tasks.
Medical Billing Supervisor
Reading Behavioral Health Center
Reading, USA
08.2012 - 10.2018
- Supervise the entire billing department and the employees.
- Ensure all claims are submitted in time efficiently and accurately.
- Followed up on unpaid claims and denials to expedite resolution.
- Follow up on unpaid claims and denials.
- Reported weekly on patients’ insurance status to maintain transparency.
- Ensure dept. practices are in compliance with HIPAA regulations.
- Verify correct ICD and CPT codes for mental health.
- Weekly report of submitted claims.
- Weekly retrieval of remittance advice and check for claims to be resubmitted.
Medical Biller
Reading Behavioral Health Center
Reading, USA
06.2010 - 12.2012
- Improved revenue over 30% within the first two months of employment by establishing a new billing system.
- Applied payments accurately to enhance patient account management.
- Verified ICD and CPT codes for mental health to ensure billing accuracy.
- Processed and submitted secondary claims and denials to ensure timely reimbursements.
ABA assistant
Shema Kolainu: Hear Our Voices
Brooklyn, USA
01.2012 - 07.2012
- Assisted children with autism to complete their homework assignments.
- Assisted children with autism complete their homework assignments.
- Traveled to clients' home to provide the service.
- Documented client progress and submitted notes, billing, and required documents bi-weekly to ensure continuity of care.
Education
Science Transfer Degree -
Reading Area Community College
Reading, PAKings Borough College
Brooklyn, NYSkills
- Inventory Management
- Order Fulfillment
- E-commerce Operations
- Stock Management
- Data Entry
- MS Office
- Excel
- Word
- Outlook
- Access
- Customer Service
- E-commerce Operations
Technology Summary
- Proficient in MS Office (Word, Excel, Outlook and Access)
- Amazing Charts
- Medinotes
- ICANotes
- Enotes
- Promise
- CCBH online billing software
Timeline
Amazon Associate
Amazon
03.2026 - 09.2026
Medical Billing Supervisor
Reading Behavioral Health Center
08.2012 - 10.2018
ABA assistant
Shema Kolainu: Hear Our Voices
01.2012 - 07.2012
Medical Biller
Reading Behavioral Health Center
06.2010 - 12.2012
Science Transfer Degree -
Reading Area Community College
Kings Borough College