Francis Maclean
Project Manager
Austin,TX
Summary
Professional manager with significant expertise in overseeing complex projects and ensuring timely delivery. Skilled in strategic planning, budget management, and risk assessment. Strong focus on team collaboration, fostering results-driven environment, and adapting to changing needs. Known for reliability, leadership, and effective communication.
Overview
14
14
years of professional experience
Work History
Project Manager
ONA RESOURCES COM. LTD
01.2020 - 01.2024
- Led cross-functional teams to deliver projects on time and within budget.
- Developed project plans, timelines, and resource allocation strategies to enhance efficiency.
- Implemented risk management processes to identify and mitigate potential project obstacles.
- Streamlined communication channels among stakeholders to ensure alignment on project goals.
- Mentored junior project managers, fostering professional growth and development within the team.
- Analyzed project performance metrics to drive continuous improvement in processes and outcomes.
- Coordinated stakeholder meetings to gather requirements and provide project updates effectively.
- Managed vendor relationships to optimize service delivery and support project objectives.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
Transport Manager
MIC GROUP OF COMPANIES
01.2016 - 01.2019
- As a Transport Manager in charge of trucks management for one of the subsidiaries under the group; MIC transport & Logistics.
- Preparation of reports and accounts with excel and Tally ERP 9
- Directed logistics operations, ensuring timely delivery of goods across regional markets.
- Implemented cost-saving strategies, optimizing transportation routes and reducing operational expenses.
- Managed fleet maintenance schedules, enhancing vehicle reliability and compliance with safety standards.
- Coordinated cross-functional teams to streamline supply chain processes and improve service delivery.
- Analyzed transportation data to identify trends, informing strategic decisions for resource allocation.
- Led training initiatives for staff, promoting adherence to best practices in transport management.
- Established partnerships with vendors, negotiating contracts that improved service quality and reduced costs.
- Developed and maintained key performance indicators to monitor efficiency and drive continuous improvement efforts.
- Managed a team of drivers, dispatchers, and administrative staff to ensure smooth transportation operations.
- Reduced costs for the company by negotiating with vendors and optimizing routes for transport vehicles.
Operations Manager
Solid Holdings Com. Ltd
11.2024 - 10.2025
- Streamlined operational processes to enhance workflow efficiency and reduce turnaround times.
- Led cross-functional teams to implement strategic initiatives, improving overall productivity by leveraging best practices.
- Developed and maintained key performance indicators to monitor operational effectiveness and drive continuous improvement.
- Managed inventory control systems, ensuring accurate stock levels and minimizing discrepancies across multiple locations.
- Executed budget management strategies, optimizing resource allocation to align with organizational goals and objectives.
- Analyzed operational data to identify trends, enabling informed decision-making for process enhancements.
- Collaborated with senior leadership to establish long-term strategic plans, aligning operations with business growth initiatives.
Deputy Manager
Dreamlink travel and services
01.2013 - 01.2014
- As a Deputy Manager in charge of products marketing and sales.
- Led team in developing and implementing travel packages tailored to customer preferences.
- Streamlined operations by enhancing booking processes, improving efficiency and client satisfaction.
- Analyzed market trends to inform strategic decisions and optimize service offerings.
- Coordinated logistics for group travel arrangements, ensuring seamless execution of itineraries.
- Developed training materials to educate staff on new systems and procedures for improved service delivery.
- Developed strong relationships with stakeholders to facilitate smooth communication and project completion.
Supervisor
Guinness Spot Restaurant
01.2012 - 01.2013
- Supervised daily restaurant operations, ensuring efficient workflows and high service standards.
- Trained and mentored staff on menu offerings and customer service techniques.
- Implemented inventory management practices to maintain stock levels and reduce waste.
- Coordinated staff schedules to optimize coverage during peak hours.
- Resolved customer complaints swiftly, enhancing guest satisfaction and loyalty.
- Analyzed service metrics to identify improvement areas and drive operational efficiency.
- Developed training programs for new hires, fostering a culture of continuous learning.
- Collaborated with kitchen staff to streamline communication and improve food presentation quality.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Education
Professional Cert - System Engineering
IPMC
Intro. To Cybersecurity - online
Cisco Networking Academy
BSc - Business Administration
Ghana Communication Technology University
01.2022
HND - Tourism Management
Takoradi Polytechnic
01.2014
WASSCE - undefined
Adonteng SHS
01.2009
B.E.C.E - undefined
Cambridge Prep and JHS
01.2006
Skills
Operations management
Customer service
Employee relations and conflict resolution
Team leadership
Customer relationship management
MS office
Vendor sourcing
Cost control
Customer retention
Regulatory compliance
Strategic planning
Problem-solving
INTERESTS AND EXTRACURRICULAR ACTIVITIES
Learning new things, reading and writing, problem solving, physical exercise and team play.
Affiliations
- Vice President -Organization: Ghana Association of Tourism Students (GATS) Takoradi Polytechnic Chapter Period: 2013/2014 Academic Year Project overseer Organization: Samsung (e-warranty) Vodafone (red league) for Takoradi Polytechnic Chapter A founding member Organization: Career Development and Leadership Conference (CADLEC) Period: 2014-present Duties: Empowerment of the young elites to take advantage of the opportunities present in the tourism industry A consultant on tourism related issues. Administrator (National Service) Organization: (NGO) ICODEHS International School. Period: 2014- 2015 Registration of students and collection of fees (printing and school fess) Also played the role as a teacher when needed Organized fun fairs and excursions for students Head of the National Service Personnels in the school
PERSONAL INFORMATION
English
Full Professional
Twi
Native or Bilingual
Ga
Native or Bilingual
Timeline
Operations Manager
Solid Holdings Com. Ltd
11.2024 - 10.2025
Project Manager
ONA RESOURCES COM. LTD
01.2020 - 01.2024
Transport Manager
MIC GROUP OF COMPANIES
01.2016 - 01.2019
Deputy Manager
Dreamlink travel and services
01.2013 - 01.2014
Supervisor
Guinness Spot Restaurant
01.2012 - 01.2013
Intro. To Cybersecurity - online
Cisco Networking Academy
BSc - Business Administration
Ghana Communication Technology University
HND - Tourism Management
Takoradi Polytechnic
WASSCE - undefined
Adonteng SHS
B.E.C.E - undefined
Cambridge Prep and JHS
Professional Cert - System Engineering
IPMC