Francisca Marroquin
Corpus Christi,US
Summary
Highly skilled and compassionate Certified Medical Assistant with 2 years of experience providing exceptional patient care in primary care, mental health, and oncology. Proficient in clinical and administrative tasks, including patient care,
taking vital signs, administering vaccinations, assisting with procedures, providing patient education, and maintaining medical records. Also with multitasking administration support. Scheduling appointments, managing billing, processing insurance claims, and ensuring compliance with HIPAA regulations.
Overview
5
5
years of professional experience
2012
2012
years of post-secondary education
Work History
Administrative Assistant
Med Aesthetics & Spa
Corpus Christi, US
01.2024 - 08.2025
- Created and updated physical records and digital files to keep current, accurate, and compliant documentation.
- Answered phone calls from clients, vendors, and a variety of other callers looking for information.
- Processed paper work and electronic order forms to warehouse.
- Was in charge of supplies, vendors, organization, and upkeep in the office.
- All media and public relations inquiries are directed to me.
- Assisted in patient examinations by preparing examination rooms and necessary equipment.
- Recorded patient medical histories and vital signs accurately for physician review.
- Supported healthcare providers with administrative tasks such as scheduling appointments.
- Educated patients on medications, treatments, and follow-up care instructions clearly.
- Managed electronic health records to ensure accurate and up-to-date patient information.
- Coordinated referrals to specialists while maintaining communication with patients and providers.
- Administered vaccinations and injections per established protocols under supervision.
Certified Medical Assistant
CHRISTUS Spohn Health System
Corpus Christi, US
05.2023 - 10.2024
- Assessed, documented, and monitored vital signs for over 30 patients every day.
- Directed patients to exam rooms, answered questions, and helped doctors prepare for exams.
- By completing and safeguarding medical records, I was able to protect patient information and maintain patient confidence.
- Relayed messages from patients to physicians about concerns, condition updates, and refill requests to facilitate effective treatment.
Receptionist/CMA
CHRISTUS Spohn Hospital Corpus Christi - Shoreline
Corpus Christi, US
12.2022 - 05.2023
- Handled general secretarial duties such as answering phones, scheduling appointments, sending emails, faxing, and mailing.
- Quickly routed incoming mail and messages to the appropriate people.
- Provided administrative support to staff members in a fast-paced environment.
- Kept track of visitors and screened them for access to the facility and inter-office personnel.
Intake Specialist/CMA
Oceans Behavioral Hospital Corpus Christi
Corpus Christi, US
10.2020 - 12.2022
- Communicated with insurance providers politely over the phone, via email, and in writing to obtain the necessary documents to complete registration.
- Organized and concisely communicated intake information to the Psychiatrist doctor.
- Filled out intake assessment forms and organized client files.
- Provided compassionate and attentive guidance to patients during times of crisis and trauma.
Education
Texas A&M University
Kingsville, TX 02.2023 - 06.2023
Roy Miller High School
Corpus Christi, TXSkills
- Vital signs monitoring
- Vaccination administration
- Electronic health records
- Patient triage
- Medical terminology
- Insurance verification
- Attention to detail
- Patient-focused care
- Patient assessments and care
- Clinical and administrative support
Timeline
Administrative Assistant
Med Aesthetics & Spa
01.2024 - 08.2025
Certified Medical Assistant
CHRISTUS Spohn Health System
05.2023 - 10.2024
Texas A&M University
02.2023 - 06.2023
Receptionist/CMA
CHRISTUS Spohn Hospital Corpus Christi - Shoreline
12.2022 - 05.2023
Intake Specialist/CMA
Oceans Behavioral Hospital Corpus Christi
10.2020 - 12.2022
Roy Miller High School