Francis Murphy
Southlake,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
16
16
years of professional experience
9
9
years of post-secondary education
Work History
Director Of Operations
Exponential Property Group/Exist Materials
Irving, TX
3 2019 - 6 2023
- Strategic and tactical leadership of all operational staff and core functions to ensure continuous improvement, cost control, profit maximization and efficiency
- Restructured organization to optimize team culture and performance, resulting in the team receiving Core Value Award 6 consecutive months
- Responsible for direct management, selection, coaching and training of all staff
- Spearheaded the selection of new warehouse space increasing from 8,500 to 40,000 sq ft, including design of process flow for maximum efficiency
- Develop, implement, and monitor day-to-day operational systems and processes to provide visibility into goals, progress, and obstacles of key initiatives
- Establish and manage weekly, monthly, and annual budget goals and productivity KPIs
- Track and review revenue margins and operational costs to maximize profits
- Manage procurement processes, including sourcing materials from overseas and domestic supply chains and arranging international transport
- Negotiate purchase price of standard materials and CapEx items including trucks and heavy equipment, ensuring materials received meet quality standards and resolving any conflicts with defective or unacceptable goods
- Utilized EOS Operating System, as Integrator of the Leadership team collaborated on development, valuation and approval of strategic opportunities for the entire enterprise
- Increased Sales YoY, by targeting larger external renovation contracts and creating new revenue streams
- Ensure all areas of warehouse operation meet KPIs
- Stock counts, safety, vehicle maintenance and inspections
- Equipment checks
- Receiving and dispatching paperwork is correct
- Collaborate with other departments to integrate logistics to allow for maximum efficiency across all departments
- Meet with the CFO and to ensure P&L reports are correct and review if any improvements can be made
- Attend Overseas and domestic trade shows to look at new products and new ideas, meet new vendors and establish relationships.
Football Club Chairman / Manager
NG City Football Club
Nottingham, England
04.2009 - 02.2019
- Founded and implemented all aspects of a football (soccer) club with 2 to 8 teams annually to participate in the second largest grassroots league in Britain with focus on fun, sportsmanship, development and teamwork
- Awarded Sportsmanship of the year award 5 times and runner-up 3 times across multiple age groups through building a club culture that focuses on building character of young athletes.
Facilities Manager
Johnson Controls as contractor for Boots UK
Nottingham, England
03.2003 - 02.2007
- Facilities manager responsible for day-to-day operations covering a site of 280 acres including 5 large buildings with over 5000 members of staff on site
- Oversaw teams for facility operations and receiving and warehouse operations with 20 direct reports
- Managed receiving dock and warehouse teams responsible for receiving and storing all supplies and orders incoming to headquarters site including marketing, catering, and on-site shop for staff
- Developed and implemented Standard Operating Procedures (SOP) throughout both departments
- Provided formal reviews to team members semi-annually to review KPIs, provide opportunities for growth and development, as well as addressing any performance issues
- Met with other departments monthly to project future requirements, working closely with decision-makers to determine the best upgrade paths for equipment and infrastructure
- Led project to cut spending on AV and stationery resulting in a decreased annual spending of $550,000 (65% savings) while maintaining integrity of all services through efficiency in technology deployment
- Tracked and monitored training and education requirements for all team members
- Inspected all areas for compliance with all relevant health and safety requirements and provided education to team members on the importance of maintaining a safe work environment
- Undertook all leadership on Bonfire night event for 5000 people, which involved numerous coordination departments and outside vendors, contracting the city's main radio station to attend and cover the event, as well as arranging for 50 volunteers to assist with parking and customer assistance
- Due to the success of the event, the Finance Director of Boots wanted to nominate me for Employee of the year (applies across the UK), however was informed only employees of Boots directly could be nominated. Due to this, he changed who could be nominated to include contractors.
Education
Higher National Diploma in Business and Finance -
Clarendon (Nottingham England) (HND)
Nottingham, England 09.1986 - 05.1990
O'Levels -
English, Mathematics, Sociology, Business And Finance, History And Economics
Nottingham, England 09.1980 - 05.1986
Skills
Team Building
Decision-Making
Process Improvement
Problem-solving aptitude
Financial Oversight
Budget Development
P&L Management
Procurement
Continuous Improvement
Leadership training
Operations Oversight
Timeline
Football Club Chairman / Manager
NG City Football Club
04.2009 - 02.2019
Facilities Manager
Johnson Controls as contractor for Boots UK
03.2003 - 02.2007
Higher National Diploma in Business and Finance -
Clarendon (Nottingham England) (HND)
09.1986 - 05.1990
O'Levels -
English, Mathematics, Sociology, Business And Finance, History And Economics
09.1980 - 05.1986
Director Of Operations
Exponential Property Group/Exist Materials
3 2019 - 6 2023