Francis Ndjokende

Put boxes in trucks, and train how to work safe with boxes by put labels on package if it is not good or hazard which cannot load but, if it is good, load it.

• Maintained safe work environment by adhering to company policies and guidelines for proper lifting techniques.
• Reduced damage rates for packages through careful handling and adherence to safety protocols.
• Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.

• Assist customers who need product and load items for customers.
• Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
• Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.
• Managed high call volume with exceptional time management skills, minimizing wait times for customers.
• Solved problems with products and services by providing customers with technical support.
• Developed and actualized customer service initiatives to decrease wait times.
• Provided customer feedback to management and identified areas of improvement for products and services.
• Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
• Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
• Increased efficiency and performance by monitoring team member productivity and providing feedback.
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• I work as food preparer and accomplishment as food prepared is to make sure customers are happy with food prepare
• Job was mainly about catering food.

• Responsibilities on this job were to pick beverages on pallets with certain machine to take it near trailer of tracks, to make box for beverages and many more.
• Developed strong relationships with coworkers through effective teamwork, contributing to a positive work environment that fostered high productivity levels.
• Demonstrated flexibility in adapting to various shifts and schedules while maintaining consistent performance standards throughout periods of increased workload demands or personnel shortages.
• Used RF scanners to track orders and verify accuracy.
• Improved overall team efficiency with clear communication and collaboration between colleagues in the warehouse.
• Supported other warehouse functions such as receiving, stocking, and shipping when needed, demonstrating versatility within the team.
• Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
• Worked closely with shipping teams to guarantee timely dispatch of completed orders, thereby improving customer satisfaction rates.
• Contributed to the achievement of warehouse performance goals by consistently meeting or exceeding individual picking targets.
• Participated in regular training sessions to stay updated on best practices and new technologies related to picking processes.
• Established and maintained positive relationships with customers and vendors through excellent customer service.
• Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.

• When I work this job as sales representative I used to talk to Client for company which led to develop self confidence and I also did certificate in customer service at Alison institution that offers Skills Courses online for work real work tasks.
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