Francis Nielsen
Wahiawa,HI
Summary
Dynamic healthcare professional with extensive experience at the Federal Bureau of Prisons, excelling in emergency management and critical decision-making. Proven track record in enhancing patient care through quality improvement initiatives and effective communication. Skilled in training and mentoring, fostering a culture of accountability and operational excellence.
Emergency medical professional with track record in providing high-quality care in urgent situations. Known for strong teamwork and achieving positive outcomes, adapting to changing needs with reliability. Skilled in advanced life support and patient assessment, valued for calm demeanor under pressure.
Overview
20
20
years of professional experience
Work History
Paramedic
Federal Bureau Of Prisons
08.2019 - Current
- Administered emergency medical care to patients in critical conditions during transport to medical facilities.
- Coordinated with healthcare teams to ensure seamless patient handoffs and continuity of care.
- Conducted thorough patient assessments to determine immediate medical needs and treatment plans.
- Implemented quality improvement initiatives to enhance patient care and operational efficiency.
- Assisted with quality assurance initiatives by reviewing patient care reports and offering constructive feedback to improve overall performance within the organization.
- Communicated with medical professionals in medical terms to relay patient needs and maintain accuracy.
- Conducted regular quality assurance audits of patient care records, identifying areas for improvement and implementing necessary changes.
- Optimized budget allocation through careful monitoring of expenses and strategic purchasing decisions.
- Contributed to the development of department-wide policies, procedures, and protocols aimed at enhancing operational effectiveness.
- Trained new paramedics on proper procedures and protocols to maintain best practices and promote great patient care.
Assistant Clinic Supervisor
U.S. Naval Health Clinic
03.2011 - 10.2012
- Ensured compliance with health regulations and clinic policies through regular audits.
- Assisted in budget oversight, tracking expenses and identifying cost-saving opportunities.
- Collaborated with healthcare providers to improve patient care and treatment outcomes.
- Implemented quality assurance measures to maintain high standards in service delivery.
- Scheduled and facilitated performance evaluations for staff, fostering a culture of accountability.
- Monitored staff performance, providing guidance and resources to enhance efficiency.
Department Supervisor
U.S. Naval Health Clinic Hawaii
11.2008 - 03.2011
- Facilitated compliance assurance processes to align departmental operations with healthcare regulations.
- Directed project oversight initiatives, ensuring timely completion of critical department objectives.
- Enhanced stakeholder communication by organizing regular briefings and updates on department performance.
- Implemented process improvement strategies that streamlined operational workflows and reduced redundancies.
- Mentored team members, providing guidance on professional development and career progression.
- Resolved conflicts within the team, promoting a harmonious work environment and improving morale.
- Managed team of 10 sailors, delegated tasks and held each accountable for completing assignments.
Division Leading Petty Officer
U.S.S. Harry S. Truman CVN-75
10.2005 - 10.2008
- Implemented quality assurance measures to identify areas for process improvement, leading to increased operational effectiveness.
- Coordinated cross-functional teams to achieve mission objectives in high-pressure situations.
- Promoted a culture of continuous learning within the division by encouraging skill development opportunities among staff members.
- Increased division readiness with thorough planning and execution of training exercises.
- Conducted thorough risk assessments before executing tasks, minimizing potential hazards or setbacks.
Education
Associate of Applied Science - Emergency Medical Services
Tidewater Community College
Norfolk, Virginia, VAAssociate of Arts - Health Sciences
Coastline Community College
Fountain Valley, CASkills
- Documentation and reporting
- Critical decision-making skills
- Direct patient care
- Emergency management
- Medical records management
- Problem resolution
- Workplace safety
- Problem-solving
- Clinical leadership
- HIPAA compliance
- Effective communication
- Training and mentoring
Timeline
Paramedic
Federal Bureau Of Prisons
08.2019 - Current
Assistant Clinic Supervisor
U.S. Naval Health Clinic
03.2011 - 10.2012
Department Supervisor
U.S. Naval Health Clinic Hawaii
11.2008 - 03.2011
Division Leading Petty Officer
U.S.S. Harry S. Truman CVN-75
10.2005 - 10.2008
Associate of Applied Science - Emergency Medical Services
Tidewater Community College
Associate of Arts - Health Sciences
Coastline Community College