Francis Olingwani Yi Nkombengnondo
Rockville,MD
Summary
- Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
- Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
Work History
Grill Cook/Cashier/Food Runner/Food Service Worker
Shake Shack
Potomac, MD
08.2023 - 03.2024
- Cleaned and organized grilling area, stocked supplies, and prepared food items to order.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Monitored grill temperature to ensure proper cooking times.
- Cooked hamburgers, hot dogs, chicken breasts, steaks, fish fillets and other meats according to recipes or customer specifications.
- Ensured all food was cooked to the correct temperature as per health code regulations.
- Made sure that all orders were filled in an accurate and timely manner.
Service Porter
Ourisman Jeep of Bethesda
Bethesda, MD
12.2022 - 08.2023
- Provided transport for customers and dealership personnel
- Inspected vehicles for stains and debris and returned clean and tidy vehicle to customer.
- Contributed to service ticket writing and tagging of customer vehicles.
- Supported parts department with deliveries and pickups.
- Maintained inventory of necessary supplies.
- Removed trash from all rooms and placed garbage and recycling receptacles in approved areas for trash pickup.
- Performed basic maintenance and cleaning.
- Moved and worked with vehicles to support sales activities.
- Demonstrated dedication and work ethic through consistent attendance and top-level performance.
- Sanitized frequented areas and equipment using approved supplies.
- Drove vehicles to different areas of dealership to meet display standards.
- Cleaned various work areas by mopping, vacuuming and polishing mirrors.
- Traveled to local vendors to pick up supplies or equipment repairs.
Cashier
Safeway
Rockville, MD
03.2022 - 10.2022
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures and customer services.
- Processed sales transactions to prevent long customer wait times.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Learned roles of other departments to provide coverage and keep store operational.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Discounted purchases by scanning and redeeming coupons.
- Verified customer age requirement for alcohol or tobacco purchases.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
Education
High School Diploma -
Rockville Highschool
Rockville Maryland 07.2022
Some College (No Degree) - Criminal Justice
Montgomery College
Rockville, MDSkills
- Customer Assistance
- Customer Service
- Sales Expertise
- Product Knowledge
- Competitive
- Responsible
- Adaptable
- Strong Work Ethic
- Disciplined
- Problem Resolution
- Supplies Delivery
- Planning and Coordination
- Active Listening
- Decision-Making
- Self-Motivated
- Teamwork and Collaboration
- Supervision and Leadership
- Multitasking
Languages
French
Native/ Bilingual
Affiliations
- Taekwondo Instructor
- Montgomery college soccer player
- Gymnast
- 100m Track runner
Additional Information
- My ambition in is to be a commercial airline pilot.
Timeline
Grill Cook/Cashier/Food Runner/Food Service Worker
Shake Shack
08.2023 - 03.2024
Service Porter
Ourisman Jeep of Bethesda
12.2022 - 08.2023
Cashier
Safeway
03.2022 - 10.2022
High School Diploma -
Rockville Highschool
Some College (No Degree) - Criminal Justice
Montgomery College
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