FRANCIS OMOROGBE
Chicago,IL
Summary
Professional Driver offering over [Number] years of experience completing daily delivery tasks on time and safely. Knowledgeable in efficient routes within assigned territory. Skilled at following traffic laws and maintaining top-quality client services. Results-driven Taxi Cab Driver bringing [Type] license and clean driving record. Highly effective at satisfying all customers and remaining calm in challenging circumstances. Dedicated Driver focused on satisfying passengers with fast, professional service. Runs smooth, efficient routes without issue to meet schedules and exceed expectations. Understands DOT rules and basic vehicle maintenance.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Professional Chauffeur
Windy City Limousine
Bridgeview, IL
03.2023 - 12.2023
- Greeted customers in a friendly and professional manner.
- Ensured the safety of passengers by abiding by all traffic laws and regulations.
- Maintained cleanliness of vehicles to ensure customer satisfaction.
- Provided door-to-door transportation services for clients.
- Assisted with loading and unloading luggage for clients.
- Performed vehicle maintenance checks such as oil changes, tire rotation, fluid levels.
- Adhered to company policies and procedures regarding vehicle operations and passenger service standards.
- Utilized GPS navigation systems to plan efficient routes.
- Responded promptly to customer requests or complaints in a courteous manner.
- Ensured that all documents related to vehicle inspection were kept up-to-date.
- Strictly adhered to company guidelines for safe operation of vehicles.
- Provided excellent customer service throughout the duration of each ride.
- Acted as an ambassador for the company by providing exceptional customer service.
- Adapted quickly to changing situations and adjusted route plans if needed.
- Communicated professionally with dispatch staff regarding any issues encountered while on duty.
- Appeared at designated appointments according to schedule.
- Presented clean and sanitized vehicle to customers for utmost satisfaction.
- Maximized passenger satisfaction by maintaining vehicles in safe and clean operating condition.
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Cleaned vehicle regularly to maintain professional appearance.
- Responded to specific locations at designated times to handle customer reservations.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Managed unexpected emergencies and route changes with calm and professionalism.
- Followed safety regulations and state laws governing vehicle operation.
- Complied with traffic regulations to safely operate vehicles.
- Checked condition of vehicle's tires, brakes or safety equipment to verify working order.
- Followed regular schedule of pickups for individual customers and groups.
Uber Driver
Uber, Lyft
Chicago, IL
10.2014 - 07.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Assisted with customer requests and answered questions to improve satisfaction.
- Delivered products to customer locations on time.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Taxi Cab Driver
Chicago Carriage Cab
Chicago, IL
09.2004 - 04.2019
- Greeted passengers, opened doors for them and loaded their luggage into the vehicle.
- Assisted disabled customers with entering and exiting the taxi cab.
- Calculated fares using taximeters and collected payments from customers.
- Maintained a clean interior of the vehicle by vacuuming, washing windows.
- Provided door-to-door service to customers safely and efficiently.
- Adhered to traffic rules and regulations while driving.
- Checked oil levels, water levels, tire pressure and other maintenance items regularly.
- Reported any mechanical problems to management immediately.
- Obtained knowledge of local streets, landmarks, airports and other locations as requested by customers.
- Provided friendly customer service while courteously answering questions about routes or services offered.
- Inspected vehicles prior to each shift to ensure they are in proper working order.
- Followed GPS systems when navigating unfamiliar areas or taking alternate routes due to traffic conditions.
- Ensured compliance with all laws regarding transportation services in the area.
- Provided assistance with loading and unloading luggage at airports or hotels if needed.
- Presented clean and sanitized vehicle to customers for utmost satisfaction.
- Cleaned vehicle regularly to maintain professional appearance.
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Offered assistance to disabled passengers and stowed wheelchairs and other equipment correctly.
- Appeared at designated appointments according to schedule.
Education
GED -
ICE
Benin City06-1994
Skills
- Local Area Knowledge
- Vehicle Maintenance
- Route Planning
- Defensive Driving
- Basic mechanics
- Maintenance service understanding
- GPS and mapping
- Road regulations knowledge
- Clean Driving Record
- Mobile booking apps
- Securing loads
- Safety awareness
- Luggage loading
- Dispatcher Communication
- Adaptable nature
- Safety Regulations
- Regulatory Compliance
- Cleaning and sanitation
- Road safety knowledge
- Punctuality
Languages
English
Professional
Certification
- City of Chicago Chauffeur License
Timeline
Professional Chauffeur
Windy City Limousine
03.2023 - 12.2023
Uber Driver
Uber, Lyft
10.2014 - 07.2022
Taxi Cab Driver
Chicago Carriage Cab
09.2004 - 04.2019
GED -
ICE
- City of Chicago Chauffeur License
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