FRANCIS ONCHONGA
Maple Grove,MN
Summary
Highly disciplined and reliable with experience in managing operations and enforcing regulations within organizations. Skilled in crisis intervention, conflict resolution, and team leadership, contributing to safer environment for staff. Demonstrated ability to adapt to changing situations and develop strategies that positively impact operational efficiency.
Resilient professional management, known for high productivity and efficiency in task completion. Skilled in supervision, emergency response coordination, and security protocols. Excellent at communication, teamwork, and problem-solving to maintain order and safety within the work places.
Overview
24
24
years of professional experience
Work History
Juvenile Correction Officer
Hennepin County Juvenile Detention Center
Minneapolis, Minnesota
11.2024 - Current
- Supervised youth in detention to ensure safety and compliance with regulations.
- Conducted daily inspections of living areas to maintain cleanliness and order.
- Facilitated group activities to promote social skills and teamwork among residents.
- Documented behavioral incidents and maintained accurate case records for review.
- Performed regular inspections of cells making sure they are clean, secure and free from any hazardous materials.
- Provided guidance to juveniles on proper conduct and encouraged compliance with rules and regulations.
- Trained new staff members on policies, procedures and protocols related to working with juvenile offenders.
- Supervised recreational activities for inmates in order to facilitate positive social interaction among them.
- Monitored visitation rights of family members or guardians of juvenile offenders ensuring they followed set guidelines during visits.
- Responded promptly to emergency situations involving juveniles by taking appropriate actions based on established protocols.
- Maintained records of daily observations regarding inmate's behavior, progress reports and incident reports when necessary.
- Assessed potential risks posed by certain inmates and took appropriate steps to ensure a safe environment for all involved.
- Conducted searches for contraband items such as weapons, drugs or other prohibited materials.
- Ensured safety and security of juvenile offenders within the facility by monitoring their activities, behavior and whereabouts.
- Investigated complaints made against staff members or inmates regarding inappropriate behaviors or violations of rules.
- Completed daily reports.
- Patrolled correctional facility to ensure it's clean, secure and maintained.
- Observed and recorded progress of each juvenile offender.
- Performed head counts, checking cells for missing inmates.
- Supervised inmates during day-to-day activities.
- Inspected locks, window bars, doors, and security systems to support escape prevention.
- Provided supervisors oral and written reports of work performed by inmates, inmate disturbances and rule violations.
- Monitored conduct of prisoners in housing unit or during work or recreational activities to prevent escape or violence.
- Counseled inmates and responded to legitimate questions, concerns and requests.
- Conducted fire, safety and sanitation inspections.
- Transported inmates to court, doctor appointments and work sites.
- Issued clothing, tools and other authorized items to inmates.
- Instructed inmates in work assignments and explained tasks.
- Served meals and dispensed medications to inmates.
- Implemented defensive tactics and physical restraints to maintain safety and security of facility.
- Maintained records of prisoners' identification and charges.
- Reported on quality of inmate work and violations committed by prisoners.
Medical Device Assembler
Boston Scientific
Maple Grove, Minnesota
10.2023 - 10.2024
- Assembled medical devices following precise specifications and safety protocols.
- Operated machinery to manufacture components for various medical products.
- Conducted quality checks to ensure compliance with industry standards.
- Maintained cleanliness and organization of workstations to promote safety.
- Collaborated with team members to streamline assembly processes and improve efficiency.
- Utilized hand tools and equipment effectively during assembly tasks.
- Documented production activities accurately in accordance with company procedures.
- Assisted in training new staff on assembly techniques and safety measures.
- Assisted in training new assemblers on assembly processes and procedures.
- Organized workstations, ensuring that all necessary supplies were available when needed.
- Assembled medical devices using hand tools, power tools and automated equipment.
- Checked for accuracy of assembly components to ensure product conformance to specifications.
- Maintained accurate records of all assembled products and their associated materials and parts.
- Ensured compliance with safety regulations while assembling medical devices.
- Inspected completed assemblies for defects prior to shipment.
- Followed written instructions and diagrams to assemble medical devices according to established guidelines.
- Resolved technical issues related to the assembly process.
- Packaged finished products in accordance with customer requirements.
- Performed preventive maintenance on machines and equipment used in the production process.
- Tested assembled products to verify proper functioning.
- Provided feedback regarding efficiency improvements for the assembly line.
- Evaluated new components for compatibility with existing systems.
- Repaired defective components or assemblies as needed.
- Identified potential areas of improvement in existing processes and suggested corrective actions accordingly.
- Collaborated with engineering team members to develop new designs for medical device components.
- Recorded data from testing activities into company database system.
- Inspected finished products for defects before shipment to customers.
- Communicated effectively with supervisors regarding progress updates on projects.
- Kept workstation organized and orderly, making sure production parts, tools, test equipment and documentation were properly stored and maintained.
- Resolved assembly problems by altering dimensions to meet specs.
- Documented all actions by completing production and quality assurance forms.
- Utilized equipment to create and detect faulty products with minimal failures.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Planned fabrication process by using plaster molds, models and computer graphics software.
- Identified most effective materials for creating specific prosthetic limbs depending upon patient desires and medical history.
- Mixed pigments to match patient skin coloring according to formulae, applying mixtures to orthotic or prosthetic devices.
Train Crew Member
Kenya Railways Authority
Africa Kenya.
04.2018 - 02.2022
- Operated freight trains safely, ensuring compliance with safety regulations and operational protocols.
- Monitored train schedules and routes, coordinating with dispatch for timely arrivals and departures.
- Conducted routine inspections on railcars and equipment, identifying defects and initiating repairs.
- Communicated effectively with crew members to maintain efficient operations during transit.
- Assisted in training new conductors on safety procedures and operational standards.
- Implemented improvements in cargo handling processes, enhancing overall workflow efficiency.
- Led emergency response drills, preparing team for unforeseen incidents on the railways.
- Developed strategies for optimizing train movements, reducing delays and improving service reliability.
- Maintained accurate records of all cargo transported to ensure timely delivery and customer satisfaction.
- Developed strong working relationships with team members, fostering a supportive work environment that contributed to increased morale and productivity.
- Managed crew assignments for optimal performance and increased overall productivity.
- Streamlined communication between train crews and dispatchers, resulting in more efficient operations.
- Provided exceptional customer service, addressing concerns promptly and professionally to maintain positive relationships with clients.
- Improved on-time delivery rates by efficiently coordinating train schedules and cargo loading.
- Implemented new technologies to streamline tasks, leading to reduced labor hours and increased cost savings for the company.
- Regularly reviewed performance metrics, making data-driven decisions that contributed to continuous improvement initiatives within the department.
- Established clear communication channels among crew members during high-stress situations which ensured smooth operations.
- Assisted in resolving conflicts between team members when necessary, promoting a harmonious work environment conducive to achieving goals effectively.
- Coordinated training programs for new hires, ensuring they were well-prepared for their roles as Freight Conductors.
- Enhanced safety standards by enforcing proper procedures and regularly conducting safety drills.
- Reduced operational costs with thorough inspections of freight cars, identifying maintenance issues early.
- Played a crucial role in maintaining an accident-free workplace by strictly adhering to safety guidelines and reporting potential hazards.
- Facilitated cross-functional collaboration between various departments for coordinated shipment handling.
- Collaborated with other departments to optimize operations, leading to improved overall efficiency within the company.
- Participated in the formulation and execution of contingency plans for unforeseen circumstances, ensuring minimal impact on daily operations.
- Identified potential risks during daily operations, taking proactive measures to mitigate hazards and maintain safety standards.
- Communicated with train dispatchers to obtain and adjust directions.
- Communicated through various methods to conduct train movement.
- Performed daily inspections on switches.
- Inspected train in motion and stationary to determine proper functionality.
- Signaled crew members, utilizing hand or flag signals, radio communications and lantern.
- Prepared forms, required reports, switch lists and train orders daily.
- Performed air brake and electrical connection coupling.
- Cut, switched and supervised loading and unloading of railcars.
- Negotiated and directed train and rail cars movement.
- Maintained strict schedules for passengers and cargo.
- Used strong communication skills to direct multiple musicians in rehearsals and performances.
- Developed and implemented recruitment plans to maintain full group of performers.
- Made public announcements on routes and delays.
- Read and interpreted musical pieces to set appropriate tempos and styles.
- Coordinated special events and seasonal performances.
- Signaled to engineers regarding train stopping, starting, directional switches or emergencies.
- Updated maintenance and repair records and reported on notable incidents and accidents during daily routes.
- Received information regarding train or rail problems from dispatchers or from electronic monitoring devices.
- Inspected locomotives and rail cars for necessary maintenance before, during and after long routes and for regular maintenance requirements.
- Conferred with engineers regarding train routes, timetables and cargoes and discussed alternative routes in response to rail defects or obstructions.
- Kept records of contents and destination of each train car and made arrangements to add or remove cars at proper points on routes.
- Collaborated with engineers to determine maintenance schedules and repairs, plan out-of-service times and coordinate returns to service.
- Adapted routes and schedules based on weather conditions to prevent delays and alerted supervisors of changes.
Police Officer
Kenya Police
Kisii Kenya
05.2002 - 12.2017
- Enforced law and order through proactive patrols and community engagement initiatives.
- Investigated criminal activities, gathering evidence and interviewing witnesses to support cases.
- Collaborated with local agencies to enhance public safety and crime prevention strategies.
- Trained new officers in protocols, operational procedures, and community policing techniques.
- Developed crime reduction programs that improved community trust and cooperation with law enforcement.
- Led investigations into serious offenses, coordinating efforts with forensic teams and legal entities.
- Implemented strategic initiatives to improve response times and resource allocation in emergency situations.
- Mentored junior officers, fostering professional development and adherence to departmental standards.
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
- Testified effectively in court, contributing to successful prosecutions of offenders.
- Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Enforced traffic laws diligently, promoting road safety and reducing accident rates.
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
- Conducted preliminary investigations at scenes of major crimes.
- Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
- Patrolled assigned areas to prevent and detect roadway crimes.
- Apprehended offenders and conducted interviews and interrogations.
- Apprehended suspects, read Miranda Rights, and transported offenders to jail.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Mentored junior officers on the importance of ethical behavior, accountability, and professionalism in their role as public servants.
- Developed strong rapport with local businesses owners to address concerns about crime or vandalism affecting their establishments.
- Collaborated with other law enforcement agencies to solve complex cases and apprehend dangerous criminals.
- Assisted in the development of crime prevention strategies, resulting in safer neighborhoods.
- Supported supervisors with administrative tasks such as scheduling shifts and managing equipment inventory, increasing department efficiency and organization.
- Implemented community outreach initiatives that strengthened partnerships between residents and local law enforcement agencies.
- Served as a school resource officer, improving relationships between youth and police through positive interactions and educational programs.
- Responded to emergency calls to provide assistance to citizens in need.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Conducted searches of individuals, vehicles and premises.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Provided testimony in court proceedings.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Monitored criminal activity in community to identify suspicious activity.
- Assisted in special investigations and crime prevention programs.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Thoroughly analyzed criminal information and processed crime scenes.
Education
Bachelor of Science - Forestry
Moi University
Eldoret, Kenya04.2002
Kenyenya High School
Nairobi, Kenya11.1993
Skills
- Safety protocols
- Emergency response
- Team collaboration
- Incident documentation
- Performance monitoring
- Effective communication
- Leadership skills
- Staff training
- Record keeping
- Crisis management
- Security procedures
- Positive role modeling
- Physical fitness
Languages
English
Full Professional
Timeline
Juvenile Correction Officer
Hennepin County Juvenile Detention Center
11.2024 - Current
Medical Device Assembler
Boston Scientific
10.2023 - 10.2024
Train Crew Member
Kenya Railways Authority
04.2018 - 02.2022
Police Officer
Kenya Police
05.2002 - 12.2017
Kenyenya High School
Bachelor of Science - Forestry
Moi University