Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Francis Orizal

Fitchburg,MA

Summary

OBJECTIVE: 10 years with managing experience. Experienced professional with 18+ years working in a kitchen environment. Talented with a strong background in customer service, restaurant and food service. Hardworking in both a slow and fast paced environment.

Overview

17
17
years of professional experience

Work History

Cook Supervisor

New England Pediatrics
Billerica, MA
05.2022 - Current
  • Monitored inventory levels and placed orders for necessary supplies as needed.
  • Monitored food quality control and safety standards to ensure compliance with health regulations.
  • Supervised and managed the kitchen staff in preparing, cooking, and presenting food.
  • Coordinated the ordering of ingredients, supplies and equipment needed for daily operations.
  • Resolved customer complaints regarding food quality or service promptly and professionally.
  • Developed menus in accordance with budget guidelines while ensuring high-quality dining experience for customers.
  • Conducted periodic evaluations of employee performance in order to recognize strengths as well as address any areas needing improvement.
  • Solved customer complaints quickly and efficiently when necessary.
  • Provided guidance to employees regarding job duties and performance expectations.
  • Ensured that all food products were stored correctly at appropriate temperatures according to health department standards.
  • Performed regular inspections of kitchen equipment to ensure it is properly maintained.
  • Trained new cooks on proper preparation techniques, recipes, and presentation of dishes.
  • Monitored stock levels of food items and ordered more when necessary.
  • Supervised and trained kitchen staff on proper preparation techniques.
  • Performed basic administrative duties such as inventory management, ordering supplies.
  • Resolved customer complaints regarding food quality or services provided.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Adhered to food safety standards when storing and preparing foods.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Wrapped, dated and labeled food items in storage for safety and freshness.

Cook

Bethany Health & Rehabilitation Center
Framingham
01.2022 - 05.2022
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Inspected kitchens for sanitary conditions before the start of each shift.
  • Adhered to food safety standards when storing and preparing foods.
  • Managed inventory levels of ingredients and supplies necessary for daily operations.
  • Prepared and served meals by reviewing recipes and combining and cooking ingredients.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Wrapped, dated and labeled food items in storage for safety and freshness.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Managed portion control using correct utensils during preparation and plating.
  • Used standardized recipes and other instructions to prepare food.
  • Carried pans and trays of food to and from work stations, stove and refrigerator.

Assistant Manager

Blaire House
Tewksbury
08.2016 - 01.2022
  • Identify areas for training among all team members/staff, arranging cover when needed
  • Supervise all employees to make sure job duties are being done correctly
  • Enhancing relationships between outside agencies, inquiring individuals and facilities
  • Responsible for developing instructional materials and conducted in-service and community based educational programs.

Dietary Aide/Kitchen Porter

Blaire House
Tewksbury
08.2007 - 07.2016
  • Maintained OSHA regulations abide by HIPPA law
  • Prepared food for residents in an assisted living facility
  • Maintaining cleanliness of dining area and assisted with cleaning of kitchen
  • Assisted seniors with personal care including bathing, dressing and grooming
  • Monitored progress and documented any patient health status changes.

Skills

  • Leadership
  • Communication
  • Grill Catering
  • Customer Service
  • Basic Food preparation
  • Ability to Skilfully Multitask
  • Teamwork
  • Strong attention to detail
  • Patience and compassion
  • Ability to communicate effectively with residents and family members/team members

Languages

  • English
  • Spanish

Timeline

Cook Supervisor

New England Pediatrics
05.2022 - Current

Cook

Bethany Health & Rehabilitation Center
01.2022 - 05.2022

Assistant Manager

Blaire House
08.2016 - 01.2022

Dietary Aide/Kitchen Porter

Blaire House
08.2007 - 07.2016

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Francis Orizal