Francis Pacheco
Adolphus,KY
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Knowledgeable engine mechanic offers 20 years of troubleshooting and repair experience with advanced technical knowledge. Dependable and service-driven with strong safety record and excellent follow-through. Well-versed in consulting technical data and schematics to assess repair needs.
Overview
21
21
years of professional experience
Work History
Maintenance Technician
Air Equipment Rental Corp
Painesville, OH
01.2021 - Current
- Diagnosed equipment malfunctions and performed repairs to restore equipment and maintain uptime.
- Trained junior technicians on best practices for machine operation and repair.
- Recorded type and cost of maintenance or repair work.
- Responded to personnel queries and troubleshooting requests to provide repair services to improve operations.
- Repaired machines, equipment or structures using tools or equipment.
- Diagnosed mechanical problems using visual inspections and test instruments.
- Responded promptly to emergency breakdowns at any time during shift hours and after hours.
- Troubleshot complex electrical and mechanical issues with minimal downtime.
Store Manager/Head of Maintenance
LJ Rental LLC
Portland, TN
01.2019 - 04.2020
- Resolved customer complaints promptly and professionally.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Implemented new policies and procedures according to company guidelines and objectives.
- Monitored progress by establishing plans, budgets and measuring results.
- Implemented successful business strategies to increase revenue and target new markets.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Delegated work to staff, setting priorities and goals.
- Monitored staff performance and provided feedback to ensure service standards were met.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Documented repair work performed on mobile equipment via electronic and written service reports.
- Kept accurate records of all machine and equipment repair work that had been performed.
- Investigated customer complaints regarding machine performance or malfunctions.
- Diagnosed mechanical problems using computerized or manual testing equipment.
- Dismantled heavy equipment to locate and accurately diagnose mechanical defects.
- Repaired engines, transmissions, hydraulic systems, brakes, and other components of heavy machinery.
Comm/Nav Systems Craftsman
USAF
04.2003 - 10.2014
- Graduated basic military training with top honors
- Graduated technical school with Distinguished Grad for maintaining the highest test scores.
- Obtained Maintenance Professional of the Year honors in 2009 and 2011
- Became top subject matter expert two years ahead of written training plan
- Managed and upheld standards for those Airmen appointed the team
- Expertly diagnosed faults within both communication and radar systems for the B-1 Lancer, MC-130P, and AC130 aircraft
- Always active in learning and advancement; became certified in 790+ core system tasks for 10 other career fields
Education
Bachelor of Science - Business Administration And Management
University of Phoenix
Tempe, AZ05-2008
Bachelor of Science - Computer Networking And Telecommunications
ITT Technical Institute - Nashville
Nashville, TN05-2001
Associate of Applied Science - Electrical Engineering
Western Kentucky University
Bowling Green, KYSkills
- Mechanical Expertise
- Mechanical Troubleshooting
- Facility Management
- Database Set up and Maintenance
- Electrical Troubleshooting
Affiliations
- Managing the farm and growing a self sustaining homestead
- Coach recreational and Middle School soccer teams
Languages
Spanish
Limited
German
Limited
Timeline
Maintenance Technician
Air Equipment Rental Corp
01.2021 - Current
Store Manager/Head of Maintenance
LJ Rental LLC
01.2019 - 04.2020
Comm/Nav Systems Craftsman
USAF
04.2003 - 10.2014
Bachelor of Science - Business Administration And Management
University of Phoenix
Bachelor of Science - Computer Networking And Telecommunications
ITT Technical Institute - Nashville
Associate of Applied Science - Electrical Engineering
Western Kentucky University
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