Francis Serra
Newburgh,NY
Summary
Smart DevOps Engineer with career spent in IT designing and planning. Talented leader with extensive knowledge of high availability architecture and concepts. Ready to tackle new challenges in project planning and development capacity. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Senior-level Software and Application Developer passionate about creating cutting-edge products for [Industry]. Strong work ethic and dedicated to quality assurance. Adept at working with teams or independently in fast-paced settings. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
20
20
years of professional experience
Work History
DevOps Engineer
Deutsche Bank Group
New York, NY
06.2016 - Current
- Coordinated testing and validation procedures through software development lifecycle.
- Drove operational tools and processes to monitor and maintain platforms at target service levels.
- Coordinated installation of software systems and collaborated with user experience team on design and implementation of new features.
- Worked closely with systems analysts, engineers and programmers to understand limitations, develop capabilities and resolve software problems.
- Coordinated system installations, testing and code corrections.
- Applied security measures into systems development, supporting final products' resistance to intrusion and exploitation.
- Collaborated with developers in order to troubleshoot application related issues quickly.
- Implemented and configured security services to properly harden infrastructure.
- Deployed microservices on Kubernetes clusters in order to increase scalability and availability of services across multiple regions.
- Employed integrated development environments (IDEs).
- Leveraged Agile methodologies to move development lifecycle rapidly through initial prototyping to enterprise-quality testing and final implementation.
- Participated in disaster recovery exercises in order to test the reliability of the system.
- Collaborated with support team to assist client stakeholders with emergent technical issues and develop effective solutions.
- Managed infrastructure components including virtual machines, storage devices, networks.
- Performed security audits on systems regularly in order to identify potential threats.
- Delivered software solutions consistent with product roadmap and meeting release plan milestones.
- Participated in and brainstormed with technical working groups, progress meetings to solve issues.
- Completed day-to-day duties accurately and efficiently.
Education
Information Technology
Track On Microsoft Training Center
Paramus, NJ09-1996
HVAC
Lincoln Technical Institute
Union, NJ04-1991
Skills
- Continuous Deployment
- Effective Communication
- Performance Management
- Script Maintenance and Updates
- Incident Management
- Windows Operating System
- Configuration Management
- Linux Operating System
- Direct Server Support
Timeline
DevOps Engineer
Deutsche Bank Group
06.2016 - Current
Information Technology
Track On Microsoft Training Center
HVAC
Lincoln Technical Institute
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