Francis Taban
Houston,TX
Summary
Meticulous and methodical document management professional with 5-years background in Dealership Retail environments. Coordinates files and maintains workflows in compliance with business, customer and project management needs.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Offering expertise in creating, organizing and managing documentation. Expert Salesforce and DocuSign user bringing strong technical acumen, excellent communication skills and unsurpassed dedication to quality and accuracy.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Document Specialist
Vroom/Texas Direct Auto
12.2018 - 01.2024
- Provided assistance with inbound and outbound document processes, document sorting, logging, and work order creation.
- Maintained legally compliant, highly secure and user-friendly content to facilitate smooth use by internal and external stakeholders.
- Reduced errors in documentation by conducting thorough quality checks and proofreading tasks prior to submission.
- Streamlined workflow processes by collaborating with team members on effective document management strategies.
- Maintained up-to-date knowledge of software applications, ensuring optimal performance when creating or editing documents.
- Demonstrated adaptability in meeting evolving business needs, quickly mastering new software tools and platforms as needed.
Document Specialist
Vroom/Texas Direct Auto
11.2018 - 01.2024
- Work in high fast-paced environment
- Highly organized and process-oriented
- Responsible in verifying customers files and sensitive information i do outbound calls to banks to obtain payoff check for fraud and contract deal accordingly
- Send out outgoing FedEx via Salesforce software and DocuSign contract
- Certified in using Notary and have good skills for computer work.
- Safeguarded sensitive information by adhering to strict security protocols when handling confidential documents.
Scan Processor Technician
Men's Warehouse Distribution Center
01.2016 - 03.2018
- Ensured project deadlines were met through diligent time management and prioritization of tasks.
- Cut copies apart and wrote identifying information such as page numbers or titles on copies.
- Expedited processing times by prepping documents efficiently prior to scanning procedures.
- Contribute to positive work environment by actively participating in team meetings and offering constructive feedback.
- Collaborated across departments to ensure seamless integration of scanned data into relevant databases or systems.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
Education
College Degree - Physical Therapy
Texas Health School
Houston, TX04.2019
College Degree in Physical Therapy -
Texas Health School
Houston, TX01.2019
Skills
- Document Management
- Microsoft SharePoint
- Quality Assurance
- CRM Software
- DocuSign Software Proficiency
- Phone etiquette
- Administrative experience
- Notary Software Proficiency
- Salesforce Software Proficiency
- Flexible and Adaptable
- Title processing
Certification
- Physical Therapy License
- CPR Certification
- Driver's License
- Notary
- Fork Lift
Certification Dates
08/2020 to 08/2027
Timeline
Document Specialist
Vroom/Texas Direct Auto
12.2018 - 01.2024
Document Specialist
Vroom/Texas Direct Auto
11.2018 - 01.2024
Scan Processor Technician
Men's Warehouse Distribution Center
01.2016 - 03.2018
College Degree - Physical Therapy
Texas Health School
College Degree in Physical Therapy -
Texas Health School
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