Francis Valdez
SAN JOSE
Summary
Customer service professional with 3 years of experience seeking to leverage expertise in exceptional customer engagement and problem-solving to transition into the sports and entertainment industry. Passionate about enhancing fan and guest experiences while contributing to a dynamic and fast-paced environment.
Overview
3
3
years of professional experience
Work History
Customer Service Professional
In-N-Out Burger
11.2021 - Current
- Surpassed "smiles" goals by approaching interactions with resourcefulness, organization, and customer-centric solutions.
- Prepare and handle hundreds of customers with quality food and every day with positive attitude
- Maintained a safe, and accident-free environment for over 180 days numerously
- Operated in dynamic, high-volume environments to provide skilled assistance to more than 2000 customers each day.
Education
Associate of Arts - Kinesiology
Mission College
Santa Clara, CA12-2025
Skills
- Exceptional Customer Service
- Collaborative Teamwork
- Workforce Development
- Flexible Team Contributor
- Positive reinforcement
- Team member motivation
Timeline
Customer Service Professional
In-N-Out Burger
11.2021 - Current
Associate of Arts - Kinesiology
Mission College
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