Jessica White
West Greenwich,RI
Summary
Proven track record in enhancing compliance and financial operations at New England Beauty Academy, LLC, showcasing expertise in Quickbooks and exceptional organization. Spearheaded internal audits and streamlined cash flow management, significantly improving operational efficiency. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
21
21
years of professional experience
Work History
Business/Compliance Manager
New England Beauty Academy, LLC
07.2018 - Current
- Managed compliance efforts, reporting and audits.
- Prepared records and data for regular audits.
- Collaborated with cross-functional teams to establish clear compliance guidelines and expectations for all departments.
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes.
- Enter all Payables and Print Checks in QuickBooks
- Reconcile and pay monthly sales tax
- Reconcile 7 bank statements at end of month
- Complete all closing steps in Quickbooks at the end of the month
- Made sure that all monies were transferred to the operating account
- Post payments to ledgers
- Complete the entire process of R2T4's
- Monitored uncashed checks
- Led cross-functional teams to complete projects ahead of deadlines, ensuring high-quality outcomes.
- Reported issues to higher management with great detail.
Financial Aid Assistant
Providence College
06.2015 - 05.2018
- Performed wide-ranging administrative, financial and service-related functions.
- Made sure documents students handed in for financial aid were completed properly.
- Downloaded the ISIR's on a daily basis.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Edited and proofread documents for accuracy and completeness.
- Created and maintained detailed records of all office activities.
- Supported staff on special assignments and ad hoc projects.
Assistant Bursar
Cambridge College
08.2012 - 03.2014
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Respond to in-person, phone and email inquires for student account information
- Manage the student account audit, student refund and graduation clearance processes in coordination with the Registrar, Financial Aid Office, and Accounts Payable
- Supervise the preparation of daily deposits and the and the posting of online credit card payments well as student and third party and wires
Assistant Bursar
Boston Architectural College
01.2011 - 08.2012
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Assisted the Bursar with the functions of billing and student accounts
- Managed the collections process for all past due student accounts
- Manage internal and external student payment plans
- Prepare third party billings
- Organized and detail-oriented with a strong work ethic.
Accounts Receivable &Accounting Assistant
Connecticut College
09.2010 - 01.2011
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Support the Bursar with the functions of collections, billing, and student accounts.
- Process Title IV Refunds.
- Prepare journal entries for input to the finance module of SHE Banner.
- Support Accounting with the functions of accounts payable and payroll.
- Prepare weekly petty cash reports.
- Maintained the department's filing system.
Collection Default Prevention Specialist
Johnson & Wales University
05.2006 - 05.2010
- Streamlined the collections process for enhanced efficiency and accuracy in tracking delinquent accounts.
- Manage the cohort default loan rate for the Perkins Loan Program.
- Counsel students on the rights and responsibilities concerning their student loans.
- Process student deferments for both Perkins and Johnson & Wales private loan recipients.
- Help federal loan recipients consolidate after default.
- Compile loan exit interview packages for the College's four campuses.
- Present financial literacy seminars to graduating seniors.
- Work collections for past due accounts for both loan and tuition.
Enrollment Service Representative - Part - Time
Community College of Rhode Island
02.2004 - 03.2010
- Contributed to increased enrollment rates through exceptional customer service and efficient application processing.
- Assisted student in answering questions concerning financial aid.
- Collect and check completeness of paperwork for financial aid students selected for verification.
- Performed clerical duties such as answering the phone, imaging, filing documents, etc.
- Interact with various departments of the College such as the Bursar's Office, Lifelong Learning, Advising and Counseling, and others.
- Registered students for classes.
- Conducted thorough reviews of applicant documentation, ensuring accuracy and completeness before submission.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information on enrollment procedures.
- Utilized effective communication skills to explain program benefits, requirements, and deadlines clearly to prospective enrollees.
- Managed high call volumes while maintaining professionalism and a strong focus on customer needs.
Education
Bachelor of Science - Business
Rhode Island College
Providence, RI05.2025
Master of Science - Human Resources Management
Southern New Hampshire University
Hooksett, NH05.2016
Skills
Internal Audits
Cash Flow Management
Compliance Monitoring
Past due balance management
Expertise in Quickbooks
Customer Service Management
Exceptional organization
Goal-oriented focus
Time management mastery
Accounts payable specialist
Additional Information
Software Experience: Microsoft, Quickbooks, Freedom, SunGard Higher Education BANNER (Admissions, Registration, Financial Aid, Accounts Receivable modules), CLM (Campus Loan Manager), PowerCampus, JenzabarEX, PowerFaids.
I am a quick learner on new systems that I haven't used before.
Timeline
Business/Compliance Manager
New England Beauty Academy, LLC
07.2018 - Current
Financial Aid Assistant
Providence College
06.2015 - 05.2018
Assistant Bursar
Cambridge College
08.2012 - 03.2014
Assistant Bursar
Boston Architectural College
01.2011 - 08.2012
Accounts Receivable &Accounting Assistant
Connecticut College
09.2010 - 01.2011
Collection Default Prevention Specialist
Johnson & Wales University
05.2006 - 05.2010
Enrollment Service Representative - Part - Time
Community College of Rhode Island
02.2004 - 03.2010
Bachelor of Science - Business
Rhode Island College
Master of Science - Human Resources Management
Southern New Hampshire University
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