Francisca Castillo
Laredo,TX
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
20
20
years of professional experience
Work History
Manager
Fred Loya Insurance
01.2003 - 03.2023
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Education
High School Diploma -
United South High School
Laredo, TXSkills
- Performance Management
- Contract Management
- Policy Implementation
- Marketing
- Schedule Preparation
- Verbal and Written Communication
- Time Management
- Sales Techniques
- Complex Problem-Solving
- Expectation Setting
- Organizational Skills
- Effective Communication
Languages
Spanish
Native or Bilingual
Timeline
Manager
Fred Loya Insurance
01.2003 - 03.2023
High School Diploma -
United South High School
Similar Profiles
Areli GonzalezAreli Gonzalez
Assistant Manager at Fred Loya InsuranceAssistant Manager at Fred Loya Insurance
Leticia Alvarado-HernandezLeticia Alvarado-Hernandez
Insurance Agent at Fred Loya InsuranceInsurance Agent at Fred Loya Insurance
Skye A. McCullochSkye A. McCulloch
Attorney at Fred Loya Insurance CompanyAttorney at Fred Loya Insurance Company
Virginia VerdugoVirginia Verdugo
Customer Sales Representative at Fred Loya InsuranceCustomer Sales Representative at Fred Loya Insurance
Alexis ContrerasAlexis Contreras
Human Resources Assistant at Border Region Behavioral Health CenterHuman Resources Assistant at Border Region Behavioral Health Center