Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Francisca Deisrael

Minneapolis,MN

Summary

Experienced Healthcare Worker with background in diverse healthcare settings including hospitals, clinics and nursing homes. Strengths include patient care, medical terminology knowledge, and strong communication skills. Skilled at building relationships with patients of all ages and backgrounds, while efficiently coordinating with medical teams to deliver high-quality care. Past roles have involved significant improvements in patient satisfaction levels and operational efficiency.

Overview

11
11
years of professional experience

Work History

Teaching Assistant

AmeriCorps Program
Minneapolis, Minnesota
05.2024 - 08.2024
  • Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
  • Managed classroom supplies inventory including textbooks, manipulatives and audiovisual equipment.
  • Supported classroom teacher in managing a diverse classroom of students.
  • Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
  • Distributed and collected tests and homework to prepare for grading by head teacher.
  • Provided individualized and small group support to reinforce classroom topics and promote student learning.
  • Assisted in the development of individualized education plans (IEPs) for special education students.
  • Adapted teaching methods and instructional materials to meet the varying needs of individual students.
  • Instructed and monitored students in use and care of equipment and materials.
  • Assisted in planning and implementing lesson plans in accordance with state curriculum standards.
  • Provided one-on-one support to students requiring additional assistance.
  • Prepared lesson materials, bulletin board displays, exhibits, and demonstrations to assist teachers in classroom preparation.
  • Provided clerical support to teachers, including photocopying, filing, and organizing instructional resources.

Nursing Assistant

Summa Health
Akron
08.2022 - 12.2023
  • Planned and served meals and snacks to patients according to prescribed diets.
  • Implemented fall prevention techniques as specified in plan of care.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
  • Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
  • Maintained confidentiality of all patient information according to HIPAA guidelines.
  • Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
  • Reported environmental risks or equipment malfunctions to supervisor.
  • Engaged with patient family and friends to provide courteous visit experience.
  • Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment.
  • Answered patient call signals and signal lights to determine patients' needs.
  • Collected specimens from patients for laboratory testing purposes.
  • Conducted regular rounds to check on patients' safety and proactively address issues.
  • Recorded patient conditions and vital signs before and after medical operations.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.
  • Reminded patients to take prescribed medications or nutritional supplements.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Provided assistance to medical staff during tests, treatments and emergency procedures.
  • Documented nursing assessments, treatments and follow-up care to maintain patient safety and optimize workflow.
  • Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.

Nursing Assistant

Altercare Integrated Health Services
Cuyahoga Falls, Ohio
12.2020 - 09.2022
  • Planned and served meals and snacks to patients according to prescribed diets.
  • Implemented fall prevention techniques as specified in plan of care.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Provided assistance to medical staff during tests, treatments and emergency procedures.
  • Reminded patients to take prescribed medications or nutritional supplements.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.
  • Recorded patient conditions and vital signs before and after medical operations.
  • Observed patients' conditions regularly for any physical or mental changes and reported findings to the appropriate personnel promptly.
  • Conducted regular rounds to check on patients' safety and proactively address issues.
  • Promoted patient satisfaction by assisting with bathing, dressing and exercising.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Completed day-to-day duties accurately and efficiently.
  • Worked effectively in team environments to make the workplace more productive.
  • Updated and maintained databases with current information.
  • Recognized by management for providing exceptional customer service.
  • Worked with cross-functional teams to achieve goals.
  • Operated equipment and machinery according to safety guidelines.
  • Achieved cost-savings by developing functional solutions to problems.

Nursing Assistant

Merriman
Akron, Ohio
02.2017 - 12.2019
  • Planned and served meals and snacks to patients according to prescribed diets.
  • Implemented fall prevention techniques as specified in plan of care.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Provided assistance to medical staff during tests, treatments and emergency procedures.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.
  • Observed patients' conditions regularly for any physical or mental changes and reported findings to the appropriate personnel promptly.
  • Conducted regular rounds to check on patients' safety and proactively address issues.
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Answered patient call signals and signal lights to determine patients' needs.
  • Engaged with patient family and friends to provide courteous visit experience.

Teacher

McKinley Early Childhood Center
Akron
08.2016 - 01.2018
  • Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.
  • Remained calm and patient in student interactions to support individual growth and development.
  • Instructed students in academic subjects such as math, science, language arts, social studies, and history.
  • Engaged students through lecture and discussion, increasing classroom interaction to build inclusive learning environment.
  • Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.
  • Met with administrators and department team members to work on curriculum planning and assessment methods.
  • Created meaningful projects that allowed students to apply their knowledge in real world situations.
  • Introduced and encouraged debate-style classroom setting to increase student active participation and critical thinking.
  • Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked effectively in team environments to make the workplace more productive.

Sales Agent

Dialamerica Marketing
Fairlawn, Ohio
02.2014 - 08.2015
  • Negotiated deals and handled complaints or objections.
  • Monitored industry news, developments, and trends related to our products and services.
  • Reviewed files, recordings, and other documents to obtain information to respond to requests.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Greeted and assisted customers to foster positive experiences.
  • Evaluated competitor offerings regularly to stay ahead of the competition.
  • Reported directly to regional Sales Manager regarding progress towards goals.
  • Produced sales documents, finalized deals and filed records.
  • Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
  • Assisted large number of customers per day in finding or selecting items.
  • Developed relationships with customers by providing excellent customer service.
  • Conducted market research to identify new sales opportunities.
  • Offered coupons and special deals to increase customer spending.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Prepared and delivered appropriate presentations on products and services.
  • Identified customer needs by asking questions and advising on best solutions.
  • Developed key customer relationships to increase sales.
  • Listened to customer needs to identify and recommend best products and services.
  • Improved customer service feedback scores through outstanding service.
  • Applied strategic communication strategies and interpersonal skills to develop and maintain high-value business relationships.
  • Resolved customer complaints promptly and effectively.
  • Continuously met sales goals via strategic prospecting.

Education

Associate of Science - Public Health

Normandale Community College
Minneapolis, MN
05-2025

High School Diploma -

Zanesville Community High School
Zanesville, OH
05-2014

Skills

  • Patient care
  • Regulatory compliance
  • Patient documentation
  • Customer service
  • Communication skills
  • Team collaboration
  • Multitasking Abilities
  • Professional demeanor
  • Self motivation
  • Hands-on learning
  • Stress management
  • First Aid/CPR
  • Microsoft office
  • Positive attitude
  • Time management
  • Excellent communication
  • CPR and first aid
  • Adaptability and flexibility
  • Health assessment
  • Medical documentation
  • Administering medications
  • First aid certification
  • Blood pressure measurement
  • Heartsaver CPR AED
  • Patient assessment
  • Patient relationship building
  • Team building
  • Calm and level-headed under duress
  • Catheter monitoring
  • Patient care and safety
  • Emotional and social support
  • Empathy and understanding
  • Patient observation
  • Resident care partner (RCP)
  • Home health aide
  • Home care aide
  • Personal hygiene support
  • Emotional intelligence
  • Analytical thinking
  • Electronic charting
  • Verbal and written communication
  • Data entry
  • Crisis management
  • Interpersonal communication

Languages

English
Professional
French
Elementary

References

References available upon request.

Timeline

Teaching Assistant

AmeriCorps Program
05.2024 - 08.2024

Nursing Assistant

Summa Health
08.2022 - 12.2023

Nursing Assistant

Altercare Integrated Health Services
12.2020 - 09.2022

Nursing Assistant

Merriman
02.2017 - 12.2019

Teacher

McKinley Early Childhood Center
08.2016 - 01.2018

Sales Agent

Dialamerica Marketing
02.2014 - 08.2015

Associate of Science - Public Health

Normandale Community College

High School Diploma -

Zanesville Community High School

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Francisca Deisrael