Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Accomplishments
Timeline
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Francisca Figaro

Francisca Figaro

Fort Lauderdale,FL

Summary

Compassionate Travel CNA recognized for ability to provide high-quality, patient-centered care with efficiency and productivity. Specialized in acute patient care, infection control practices, and emergency response skills. Excel in communication, adaptability, and empathy, ensuring positive outcomes in fast-paced environments and diverse patient populations. Prioritize safe patient handling techniques and compassionate interaction to enhance patient experience and support team objectives. For my newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Travel CNA

FCP Living
Grantham, NH
11.2024 - Current
  • Assisted patients with daily living activities, including bathing, dressing, and grooming.
  • Performed light housekeeping duties such as changing linens or tidying up rooms after a long day of travel.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Served meals and snacks to passengers during trips.
  • Assisted residents in preparing for activities and social programs.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
  • Assisted patients with personal hygiene tasks such as brushing teeth and washing hands.
  • Provided emotional support for patients dealing with chronic illnesses or terminal diagnoses.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.
  • Answered signal lights, bells or intercom systems to determine resident needs.
  • Used mobility devices to transport patients.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Helped wheelchair-bound passengers onto buses, planes, and trains when necessary.
  • Administered medications and educated patients and families on correct at-home administration.
  • Ensured safety of all passengers aboard vehicles used for transport.
  • Shaved and draped patients to prepare for surgery, treatment or examination.
  • Supported non-ambulatory residents in range of motion exercises.
  • Monitored patients for signs of distress or discomfort during travel.
  • Reminded patients to take prescribed medications or nutritional supplements.
  • Helped residents walk with or without self-help devices.

Phlebotomist

Quest Diagnostics
Hollywood, FL
02.2024 - 11.2024
  • Assessed plasma collection machines for proper functionality.
  • Checked hemoglobin levels of individuals prior to blood donation.
  • Maintained fully-stocked phlebotomy cart, carrier and station.
  • Utilized aseptic techniques to prevent infection and cross-contamination during blood collection.
  • Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
  • Collected specimens for drug screens, paternity tests and alcohol tests.
  • Prepared and packaged specimens for courier transport.
  • Educated patients on specimen collection procedures and post-draw care.
  • Followed all safety protocols when handling hazardous materials.
  • Ensured the cleanliness and sterilization of phlebotomy equipment and work area.

CNA

Baptist Health Hospital
Miami, FL
06.2022 - 12.2023
  • Reported changes in patient conditions to registered nurse or physician.
  • Assisted residents with bathing and dressing to promote personal hygiene.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.
  • Assisted with range of motion exercises and other rehabilitative activities per physician orders.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Supplied, collected and emptied patient bedpans on frequent basis.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Recognized signs, symptoms of abuse, neglect and reported them per policy.
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Shaved and draped patients to prepare for surgery, treatment or examination.
  • Reminded patients to take prescribed medications or nutritional supplements.
  • Documented patient care services by charting in designated areas.
  • Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
  • Participated in educational programs designed to improve knowledge of health care practices.
  • Answered patient call signals and signal lights to determine patients' needs.
  • Planned and served meals and snacks to patients according to prescribed diets.
  • Used mobility devices to transport patients.

Travel CNA

Trinity Staffing Agency
Carroll, IA
03.2022 - 05.2022
  • Served meals and snacks to passengers during trips.
  • Assisted patients with daily living activities, including bathing, dressing, and grooming.
  • Performed light housekeeping duties such as changing linens or tidying up rooms after a long day of travel.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Assisted residents in preparing for activities and social programs.
  • Reported any observed changes in patient conditions to the appropriate personnel.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Provided assistance with daily living activities such as bathing, dressing, grooming and toileting.
  • Helped wheelchair-bound passengers onto buses, planes, and trains when necessary.
  • Provided emotional support for patients dealing with chronic illnesses or terminal diagnoses.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Used mobility devices to transport patients.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Answered signal lights, bells or intercom systems to determine resident needs.
  • Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
  • Shaved and draped patients to prepare for surgery, treatment or examination.
  • Ensured safety of all passengers aboard vehicles used for transport.
  • Administered medications and educated patients and families on correct at-home administration.
  • Helped residents walk with or without self-help devices.
  • Supported non-ambulatory residents in range of motion exercises.
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Assisted with patient transportation to and from medical appointments and other destinations.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Collected specimens from patients for laboratory testing purposes.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.

CNA

Baptist Health Hospital
West Palm Beach, FL
11.2020 - 03.2022
  • Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
  • Assisted residents with bathing and dressing to promote personal hygiene.
  • Collected specimens from patients for laboratory testing purposes.
  • Assisted with range of motion exercises and other rehabilitative activities per physician orders.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Facilitated communication between patients, family members, and healthcare professionals.
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
  • Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
  • Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Administered medications under supervision of a licensed nurse.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Distributed drinking water and nourishment to residents.
  • Managed household errands and other essential duties.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Conducted testing of software and systems to ensure quality and reliability.

Medication Aide

Micasa senior living
Hollywood , FL
02.2020 - 09.2020
  • Assisted in updating patient care plans with medication changes and observations.
  • Assisted with transferring residents in and out of wheelchairs and adaptive equipment.
  • Liaised with nursing staff to prepare and administer prescribed medications to patients.
  • Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
  • Monitored vital signs during medication administration to quickly identify complications.
  • Performed wellness observations, documenting side effects for clinical follow-up.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Worked collaboratively with healthcare team to coordinate patient care services.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Obtained, recorded and reported patient vital signs for medication administration.
  • Assisted with the storage, distribution, and management of medication inventory to ensure availability.
  • Verified patient information and documented medication administration accurately in patient charts.
  • Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
  • Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
  • Initiated oxygen and administered life-saving drugs in emergency situations.
  • Utilized electronic health record systems for entering medication orders and patient information.
  • Assisted patients with activities of daily living such as bathing, dressing and grooming.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.

Pharmacy Technician Trainee

CVS Pharmacy
Worcester, MA
03.2018 - 06.2019
  • Retrieved prescription requests from patients or healthcare providers via telephone or fax machine.
  • Cleaned and maintained equipment or work areas according to prescribed methods.
  • Checked medications for content, accuracy and completeness of drug packaging and labeling.
  • Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.
  • Communicated effectively with other members of the health care team regarding medication orders and refills.
  • Assisted pharmacists in filling prescriptions, counting pills and labeling bottles.
  • Assisted head pharmacist with filling large number of prescriptions per day.
  • Performed cashier duties such as accepting payments and issuing receipts.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Compiled customer demographic, allergy and medical history background.
  • Ordered, labeled and counted stock of medications and entered inventory data into computer.
  • Established or maintained medications and other patient profiles.
  • Entered prescription information into computer databases.
  • Prepared and processed medical insurance claim forms and records.
  • Answered customer inquiries about medications, dosages and side effects.
  • Maintained accurate inventory levels of all drugs stored in pharmacy.
  • Ordered supplies from wholesalers or manufacturers when necessary.
  • Filled daily medication orders and entered prescription data into system.
  • Computed charges for medication or equipment dispensed to hospital patients and entered data into computer.
  • Operated cash registers to accept payments from customers.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
  • Transferred medication from vials to sterile, disposable syringes using aseptic techniques.
  • Managed multiple tasks simultaneously while maintaining a high level of accuracy and attention to detail.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.

Education

RBT -

Hollywood Career Institute
Hollywood, FL
03-2024

Behavioral Health Technician -

Hollywood Career Institute
Hollywood, FL
07-2020

Phlebotomy -

QM Career Institute
West Palm Beach, FL
06-2020

PCA -

QM Career Institute
West Palm Beach, FL
04-2019

CNA -

QM Career Institute
West Palm Beach, FL
04-2019

High School Diploma -

North High School
Worcester, MA
06-2017

Skills

  • G-tube care
  • Quick problem solver
  • Urinary catheter care
  • General housekeeping
  • Colostomy care
  • Patient lifting
  • Direct patient care
  • Bedside manner
  • Intake recording
  • Shared governance
  • HIPAA compliance
  • Patient care
  • Patient-focused care
  • Vital sign recording
  • Transporting patients
  • Observing responses
  • Meal planning

Certification

  • Certified Applied behavior analysis for autism , 01/14/25
  • Certified pharmacy assistant , 01/15/25
  • licensed Certified nursing assistant , 05/24/23
  • certified phlebotomy technician , 05/15/23
  • certified behavior health technician , 03/18/23

Affiliations

  • I am passionate about animal welfare and actively volunteer as a foster parent for cats at the local Humane society. Cats can be unpredictable. Fostering teaches patience and understanding as you learn to adapt to their individual personalities and quirks.

Accomplishments

I am incredibly proud to have been awarded for my dedication to patient care. This award signifies that i consistently go above and beyond to ensure the comfort and well-being of those entrusted to my care.

Timeline

Travel CNA

FCP Living
11.2024 - Current

Phlebotomist

Quest Diagnostics
02.2024 - 11.2024

CNA

Baptist Health Hospital
06.2022 - 12.2023

Travel CNA

Trinity Staffing Agency
03.2022 - 05.2022

CNA

Baptist Health Hospital
11.2020 - 03.2022

Medication Aide

Micasa senior living
02.2020 - 09.2020

Pharmacy Technician Trainee

CVS Pharmacy
03.2018 - 06.2019

RBT -

Hollywood Career Institute

Behavioral Health Technician -

Hollywood Career Institute

Phlebotomy -

QM Career Institute

PCA -

QM Career Institute

CNA -

QM Career Institute

High School Diploma -

North High School

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Francisca Figaro