Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager

Francisca Garcia-Collazo

San Diego

Summary

Dynamic Operations Manager at WESCO with a proven track record in enhancing productivity and efficiency. Skilled in problem-solving and team leadership. Committed to staff training and employee motivation, I foster a high-performance culture that drives results.

Experienced with overseeing complex operational functions and implementing process enhancements. Utilizes leadership skills to drive team collaboration and meet organizational benchmarks.

Overview

6
6
years of professional experience

Work History

Operations Manager

WESCO
02.2022 - Current
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Supervised operations staff and kept employees compliant with company policies and procedures. Manage direct reports in remote locations and work with Sales managers for any concerns.


  • Coached, trained, encouraged and disciplined remotely for 17 – 30+ Operations Associates


  • Led hiring, onboarding and training of new hires to fulfill business requirements.



  • Safety

· 5S opportunities, Standards Tour Ready and 5S Reference Guide


  • Reviewed Shipping performance from the previous close.
  • Conducted Daily Management meeting- TIER 3


  • Ensure proper production processes and procedures are followed and identifies and implements process improvements that aid productivity, increase quality, reduce waste and increase efficiency.


  • Ensure compliance with processes and procedures to maintain accurate inventory levels.


  • Have extensive knowledge of WMX processes, mainframe and work with different groups within the company:

Work with Sale’s, IT, Finance, WMS, Real estate, WIT, and various of Wesco facilities to help support.


  • ·Provided value added services for our customers.
  • Travel to support other locations in USA and Canada.


Supervisor of Operations

WESCO
01.2020 - 02.2022
  • Supervised daily operations, ensuring adherence to safety protocols and efficiency standards.
  • Coordinated workflow among team members, improving communication and task execution.
  • Implemented process improvements that enhanced productivity and reduced operational bottlenecks.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Trained new employees on operational procedures and best practices for optimal performance.
  • Collaborated with sales departments to identify areas for improvement and to meet customer satisfaction.

Education

Truckee Meadows Community College
Reno, NV

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Operations monitoring
  • Decision-making
  • Planning and implementation
  • Staff training
  • Inventory management
  • Employee motivation
  • Goal setting
  • Inventory control

Timeline

Operations Manager

WESCO
02.2022 - Current

Supervisor of Operations

WESCO
01.2020 - 02.2022

Truckee Meadows Community College
Francisca Garcia-Collazo