Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Proactive worker committed to provide top-notch customer service . Skilled, and fantastic attention to detail and multitasking abilities.
Overview
10
10
years of professional experience
Work History
Detention Officer
Harris County Sheriff Office
03.2023 - Current
Took custody of prisoners from arresting officers to begin processing into detention facility.
Contributed to efficient processing of new detainees by conducting intake procedures such as fingerprinting, photographing, and inventorying personal belongings.
Wrote daily reports and maintained logs of inmate activities and behaviors.
Maintained safe environment for inmates and staff through effective communication and adherence to established protocols.
Participated in ongoing training sessions to stay current on best practices in detention management and security protocols.
Assisted in reducing incidents of violence by implementing conflict resolution strategies and de-escalation techniques.
Created and maintained positive relationships with inmates to build rapport and trust.
Promoted culture of respect within detention center by modeling professionalism at all times and treating inmates with dignity.
Processed prisoners through appropriate identification and documentation processes as part of facility booking procedures.
Ensured accurate record-keeping of all detainee information through meticulous documentation of incidents, infractions, or medical needs.
Verified identification using specialized databases and methods such as fingerprinting.
Collaborated with medical staff to address inmate health concerns, coordinating care plans and monitoring progress as needed.
Facilitated positive relationships between staff members through open communication channels, fostering cohesive team environment.
Coordinated with other law enforcement personnel to exchange information.
Interviewed inmates to obtain information and evidence.
Established positive working relationships and maintained boundaries with resident offenders.
Built solid relationships with staff and residents to keep institution safe and secure.
Received and inspected mail, property and funds from visitors on behalf of designated inmates.
Provided assistance and guidance to inmates regarding daily activities.
Documented inmate behavior and activities in logbooks.
Prepared reports to document incidents and violations.
Responded to emergency situations and de-escalated hostile confrontations.
Supported internal investigations into potential policy violations or criminal activity within detention center environment.
Supervised and controlled behavior of 80 inmates.
Hair Braider
Franka Braiding Salon
09.2020 - Current
Maintained clean and organized workstations, adhering to strict sanitation guidelines for client safety and comfort.
Enhanced customer satisfaction by providing personalized hair braiding services tailored to individual preferences.
Utilized various tools such as combs, shears, and hair extensions to create wide variety of braided hairstyles.
Pampered clients to increase repeat business.
Delivered exceptional customer service through attentive listening skills that allowed for accurate interpretation of client desires.
Demonstrated exceptional time management skills, consistently completing intricate braids within expected timeframes.
Recommended products to extend life of braids.
Consistently received positive feedback from clients, resulting in increased repeat business and referrals.
Contributed to positive work environment by collaborating effectively with team members, sharing ideas, tips, and providing support when needed.
Adapted quickly to changing customer requests, demonstrating flexibility and creativity in designing unique hairstyles.
Developed loyal clientele base by delivering high-quality hair braiding services with excellent attention to detail.
Promoted salon offerings through social media platforms, driving awareness and generating new leads.
Assisted in inventory management, ensuring availability of necessary supplies for efficient service delivery.
Educated customers on proper hair care practices, fostering long-lasting relationships built on trust and expertise.
Exceeded salon sales goals by upselling additional services and products that catered to clients'' specific needs.
Participated in industry workshops and conferences to stay current with latest trends in hair braiding styles and techniques.
Increased overall salon efficiency by training junior staff members on advanced hair braiding techniques and best practices.
Processed payments, entering sales in register for prompt customer service.
Counted and documented opening and closing cash amounts daily.
Answered phone calls and emails to schedule client appointments.
Supported and kept in touch with clients to accomplish 100% repeat clientele.
Occupational Therapy Assistant Student
Grace Care Center Of Cypress
09.2019 - 11.2019
Utilized strong observational skills to assess clients'' functional performance levels before initiating therapeutic interventions.
Managed approximately hundreds incoming calls, emails, and faxes per day from customers.
Enhanced patient progress by implementing individualized treatment plans under supervision of Occupational Therapist.
Maintained confidentiality of client information according to HIPAA guidelines, protecting privacy rights of individuals receiving services.
Regularly communicated with supervising Occupational Therapists regarding patient updates, challenges faced during sessions, or changes needed in treatment plans.
Assisted supervising Occupational Therapists in developing achievable short-and long-term goals for patients based on their unique circumstances.
Implemented evidence-based interventions as part of customized occupational therapy programs for diverse populations.
Supported patients'' goals by providing guidance on adaptive equipment use and home modifications.
Educated clients and their families on strategies for daily living activities, promoting independence and self-sufficiency.
Assisted in evaluating patients'' needs and abilities, contributing to effective occupational therapy interventions.
Demonstrated flexibility in adapting treatment approaches based on individual patient needs, preferences, and goals.
Maintained open lines of communication with patients, families, and caregivers to address concerns or questions about therapy process.
Conducted extensive research on relevant topics pertaining to specific conditions or treatments when necessary.
Facilitated clients'' transitions between different stages of rehabilitation process, ensuring continuity of care and seamless progression.
Helped improve fine motor, visual perception and sensory processing skills.
Helped determine realistic treatment goals and adjusted steps based on patient progress.
Assisted patients with completing basic daily living activities such as grooming, dressing and self-feeding.
Maintained and promoted positive attitude toward clients and treatment programs.
Educated patients and families on conditions, treatments and home exercises.
Implemented treatment interventions to support individual objectives in daily living, clinical, educational and vocational areas.
Provided direct occupational therapy services in inpatient settings.
Participated in ongoing professional development opportunities to maintain current knowledge of best practices in occupational therapy assistance.
Promoted safe and supportive therapeutic environment through adherence to established protocols and procedures.
Provided encouragement and motivation throughout each session, leading to enhanced engagement from clients during exercises.
Contributed to accurate documentation of patients'' progress and responses to therapy, ensuring effective communication among healthcare providers.
Developed therapeutic relationships with clients, fostering trust and mutual respect during treatment sessions.
Certified Medication Aide
Park Manor Westchase/Quail Valley
01.2014 - 08.2019
Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Reduced medication errors by maintaining accurate documentation of administered medications.
Administered medications to patients and remained vigilant for negative side effects.
Safeguarded patient privacy by adhering strictly to HIPAA regulations during all aspects of medication handling and administration processes.
Supported nursing staff by monitoring patients for side effects or adverse reactions to medications.
Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
Provided training and mentoring for newly hired Certified Medication Aides, promoting consistent level of quality care across all staff members.
Enhanced patient care by administering medications according to prescribed schedules and dosages.
Contributed to efficient facility operations by preparing and organizing medications in advance for scheduled distribution times.
Improved patient satisfaction through clear communication and compassionate bedside manner during medication administration.
Performed regular safety checks on medication storage areas to maintain secure and organized environment.
Displayed excellent attention to detail when updating electronic medical records after each instance of administering medicine as per legal requirements.
Streamlined medication administration processes, ensuring timely delivery of required treatments.
Demonstrated strong knowledge of state regulations governing Certified Medication Aides, ensuring compliance with all relevant guidelines during daily tasks.
Strengthened interdisciplinary collaboration through active participation in team meetings discussing patients'' progress, concerns, or changes in their medical conditions requiring adjustments in treatment plans.
Counted and recorded medication inventory routinely to maintain medication security and control.
Reviewed medication orders for accuracy and completeness before administering medication.
Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
Identified and reported medication errors to avoid distributing wrong medication to patients.
Reordered medication to maintain adequate supply.
Monitored patient responses to medication to report adverse reactions quickly.
Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
Followed directions of licensed nurses to administer medications and treatments.
Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Documented patient information and care activities in EMAR.