Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Francisca Guezem

Houston,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Proactive worker committed to provide top-notch customer service . Skilled, and fantastic attention to detail and multitasking abilities.

Overview

10
10
years of professional experience

Work History

Detention Officer

Harris County Sheriff Office
03.2023 - Current
  • Took custody of prisoners from arresting officers to begin processing into detention facility.
  • Contributed to efficient processing of new detainees by conducting intake procedures such as fingerprinting, photographing, and inventorying personal belongings.
  • Wrote daily reports and maintained logs of inmate activities and behaviors.
  • Maintained safe environment for inmates and staff through effective communication and adherence to established protocols.
  • Participated in ongoing training sessions to stay current on best practices in detention management and security protocols.
  • Assisted in reducing incidents of violence by implementing conflict resolution strategies and de-escalation techniques.
  • Created and maintained positive relationships with inmates to build rapport and trust.
  • Promoted culture of respect within detention center by modeling professionalism at all times and treating inmates with dignity.
  • Processed prisoners through appropriate identification and documentation processes as part of facility booking procedures.
  • Ensured accurate record-keeping of all detainee information through meticulous documentation of incidents, infractions, or medical needs.
  • Verified identification using specialized databases and methods such as fingerprinting.
  • Collaborated with medical staff to address inmate health concerns, coordinating care plans and monitoring progress as needed.
  • Facilitated positive relationships between staff members through open communication channels, fostering cohesive team environment.
  • Coordinated with other law enforcement personnel to exchange information.
  • Interviewed inmates to obtain information and evidence.
  • Established positive working relationships and maintained boundaries with resident offenders.
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Received and inspected mail, property and funds from visitors on behalf of designated inmates.
  • Provided assistance and guidance to inmates regarding daily activities.
  • Documented inmate behavior and activities in logbooks.
  • Prepared reports to document incidents and violations.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Supported internal investigations into potential policy violations or criminal activity within detention center environment.
  • Supervised and controlled behavior of 80 inmates.

Hair Braider

Franka Braiding Salon
09.2020 - Current
  • Maintained clean and organized workstations, adhering to strict sanitation guidelines for client safety and comfort.
  • Enhanced customer satisfaction by providing personalized hair braiding services tailored to individual preferences.
  • Utilized various tools such as combs, shears, and hair extensions to create wide variety of braided hairstyles.
  • Pampered clients to increase repeat business.
  • Delivered exceptional customer service through attentive listening skills that allowed for accurate interpretation of client desires.
  • Demonstrated exceptional time management skills, consistently completing intricate braids within expected timeframes.
  • Recommended products to extend life of braids.
  • Consistently received positive feedback from clients, resulting in increased repeat business and referrals.
  • Contributed to positive work environment by collaborating effectively with team members, sharing ideas, tips, and providing support when needed.
  • Adapted quickly to changing customer requests, demonstrating flexibility and creativity in designing unique hairstyles.
  • Developed loyal clientele base by delivering high-quality hair braiding services with excellent attention to detail.
  • Promoted salon offerings through social media platforms, driving awareness and generating new leads.
  • Assisted in inventory management, ensuring availability of necessary supplies for efficient service delivery.
  • Educated customers on proper hair care practices, fostering long-lasting relationships built on trust and expertise.
  • Exceeded salon sales goals by upselling additional services and products that catered to clients'' specific needs.
  • Participated in industry workshops and conferences to stay current with latest trends in hair braiding styles and techniques.
  • Increased overall salon efficiency by training junior staff members on advanced hair braiding techniques and best practices.
  • Processed payments, entering sales in register for prompt customer service.
  • Counted and documented opening and closing cash amounts daily.
  • Answered phone calls and emails to schedule client appointments.
  • Supported and kept in touch with clients to accomplish 100% repeat clientele.

Occupational Therapy Assistant Student

Grace Care Center Of Cypress
09.2019 - 11.2019
  • Utilized strong observational skills to assess clients'' functional performance levels before initiating therapeutic interventions.
  • Managed approximately hundreds incoming calls, emails, and faxes per day from customers.
  • Enhanced patient progress by implementing individualized treatment plans under supervision of Occupational Therapist.
  • Maintained confidentiality of client information according to HIPAA guidelines, protecting privacy rights of individuals receiving services.
  • Regularly communicated with supervising Occupational Therapists regarding patient updates, challenges faced during sessions, or changes needed in treatment plans.
  • Assisted supervising Occupational Therapists in developing achievable short-and long-term goals for patients based on their unique circumstances.
  • Implemented evidence-based interventions as part of customized occupational therapy programs for diverse populations.
  • Supported patients'' goals by providing guidance on adaptive equipment use and home modifications.
  • Educated clients and their families on strategies for daily living activities, promoting independence and self-sufficiency.
  • Assisted in evaluating patients'' needs and abilities, contributing to effective occupational therapy interventions.
  • Demonstrated flexibility in adapting treatment approaches based on individual patient needs, preferences, and goals.
  • Maintained open lines of communication with patients, families, and caregivers to address concerns or questions about therapy process.
  • Conducted extensive research on relevant topics pertaining to specific conditions or treatments when necessary.
  • Facilitated clients'' transitions between different stages of rehabilitation process, ensuring continuity of care and seamless progression.
  • Helped improve fine motor, visual perception and sensory processing skills.
  • Helped determine realistic treatment goals and adjusted steps based on patient progress.
  • Assisted patients with completing basic daily living activities such as grooming, dressing and self-feeding.
  • Maintained and promoted positive attitude toward clients and treatment programs.
  • Educated patients and families on conditions, treatments and home exercises.
  • Implemented treatment interventions to support individual objectives in daily living, clinical, educational and vocational areas.
  • Provided direct occupational therapy services in inpatient settings.
  • Participated in ongoing professional development opportunities to maintain current knowledge of best practices in occupational therapy assistance.
  • Promoted safe and supportive therapeutic environment through adherence to established protocols and procedures.
  • Provided encouragement and motivation throughout each session, leading to enhanced engagement from clients during exercises.
  • Contributed to accurate documentation of patients'' progress and responses to therapy, ensuring effective communication among healthcare providers.
  • Developed therapeutic relationships with clients, fostering trust and mutual respect during treatment sessions.

Certified Medication Aide

Park Manor Westchase/Quail Valley
01.2014 - 08.2019
  • Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Reduced medication errors by maintaining accurate documentation of administered medications.
  • Administered medications to patients and remained vigilant for negative side effects.
  • Safeguarded patient privacy by adhering strictly to HIPAA regulations during all aspects of medication handling and administration processes.
  • Supported nursing staff by monitoring patients for side effects or adverse reactions to medications.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Provided training and mentoring for newly hired Certified Medication Aides, promoting consistent level of quality care across all staff members.
  • Enhanced patient care by administering medications according to prescribed schedules and dosages.
  • Contributed to efficient facility operations by preparing and organizing medications in advance for scheduled distribution times.
  • Improved patient satisfaction through clear communication and compassionate bedside manner during medication administration.
  • Performed regular safety checks on medication storage areas to maintain secure and organized environment.
  • Displayed excellent attention to detail when updating electronic medical records after each instance of administering medicine as per legal requirements.
  • Streamlined medication administration processes, ensuring timely delivery of required treatments.
  • Demonstrated strong knowledge of state regulations governing Certified Medication Aides, ensuring compliance with all relevant guidelines during daily tasks.
  • Strengthened interdisciplinary collaboration through active participation in team meetings discussing patients'' progress, concerns, or changes in their medical conditions requiring adjustments in treatment plans.
  • Counted and recorded medication inventory routinely to maintain medication security and control.
  • Reviewed medication orders for accuracy and completeness before administering medication.
  • Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
  • Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
  • Identified and reported medication errors to avoid distributing wrong medication to patients.
  • Reordered medication to maintain adequate supply.
  • Monitored patient responses to medication to report adverse reactions quickly.
  • Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Documented patient information and care activities in EMAR.

Education

Bachelor of Science - Health Administration

Pima Medical Institute
Tucson, AZ
10.2021

Associate of Science - Occupational Therapy

Pima Medical Institute
Tucson, AZ
12.2019

Skills

  • File and record maintenance
  • Detail-orientated
  • Advanced communication skills
  • Highly motivated self-starter
  • Relationship building and management
  • Customer Education
  • Documentation proficiency
  • Behavioral health support
  • Inventory Monitoring
  • Privacy and confidentiality
  • Healthcare regulations
  • Clinical Documentation

Languages

French
Native or Bilingual

Timeline

Detention Officer

Harris County Sheriff Office
03.2023 - Current

Hair Braider

Franka Braiding Salon
09.2020 - Current

Occupational Therapy Assistant Student

Grace Care Center Of Cypress
09.2019 - 11.2019

Certified Medication Aide

Park Manor Westchase/Quail Valley
01.2014 - 08.2019

Bachelor of Science - Health Administration

Pima Medical Institute

Associate of Science - Occupational Therapy

Pima Medical Institute
Francisca Guezem