Francisca Iombo
Houston,TX
Summary
Proactive and client-focused, adept at managing front desk operations with efficiency, as demonstrated at Houston Community College System. Excelled in time management and customer relations, enhancing visitor experience and streamlining administrative tasks. Skilled in data entry and telephone communication, significantly contributing to office organization and client satisfaction.
Overview
2
2
years of professional experience
Work History
Receptionist
Houston Community College System
Houston, TX
01.2023 - 12.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Education
Petroleum Engineering -
Houston Community College
Houston, TXSkills
- Time management
- Telephone skills
- Data entry
- Organization skills
Languages
English
Professional Working
Spanish
Native or Bilingual
Portuguese
Native or Bilingual
Timeline
Receptionist
Houston Community College System
01.2023 - 12.2024
Petroleum Engineering -
Houston Community College