Francisca Lopez
Summary
Dynamic and dedicated professional with a strong background in customer service at Costco. Proven expertise in cash handling and inventory support, complemented by exceptional teamwork and problem-solving skills. Recognized for maintaining high cleanliness standards and enhancing customer satisfaction through attentive service and effective communication.
Overview
9
9
years of professional experience
Work History
Custodian
Loundoun County Public Schools
02.2024 - Current
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Moved furniture for cleaning and set up for special events.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
Cashier Assistant
Costco
10.2023 - 02.2024
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked with other associates to support cashiers and management needs.
- Cleaned and sanitized cashier workstation and scanning area.
- Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
- Bagged items securely to minimize breakages and reduce losses.
- Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
Cleaning Assistant
Maids Bright
07.2016 - 05.2020
- Provided excellent customer service to building occupants while responding to their concerns about cleanliness or maintenance issues.
- Demonstrated flexibility by adapting to changing priorities and taking on additional tasks as needed.
- Upheld high standards of cleanliness in all aspects of the facility including floors, walls, ceilings, fixtures, appliances.
- Improved facility cleanliness by conducting regular maintenance tasks such as sweeping, mopping, and vacuuming.
- Mopped and vacuumed floors to remove residue and restore finished appearance.
- Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
- Performed deep-cleaning tasks on carpets, upholstery, and hard floors using specialized equipment and techniques for optimal results.
Education
English Language
Heritage High School
Leesburg, VA11.2007
Skills
- Customer service
- Problem-solving
- Teamwork and collaboration
- Patience and empathy
- Product scanning
- Store cleaning
- Cash handling expertise
- Merchandise restocking
- Inventory support
Timeline
Custodian
Loundoun County Public Schools
02.2024 - Current
Cashier Assistant
Costco
10.2023 - 02.2024
Cleaning Assistant
Maids Bright
07.2016 - 05.2020
English Language
Heritage High School
Similar Profiles
Mildred PerezMildred Perez
Cafeteria Montor at Loundoun County Public SchoolCafeteria Montor at Loundoun County Public School
Arnold L. RaglandArnold L. Ragland
Instructional Assistant at Durham Public Schools/Wake County Public SchoolsInstructional Assistant at Durham Public Schools/Wake County Public Schools
Tammy RheinsmithTammy Rheinsmith
Special Education Teacher at Virginia Beach City Public Schools; Washington County Public SchoolsSpecial Education Teacher at Virginia Beach City Public Schools; Washington County Public Schools
Kelsey BarkerKelsey Barker
Custodian at EduStaff, Tecumseh Public SchoolsCustodian at EduStaff, Tecumseh Public Schools
Ded MarkuDed Marku
Custodian at ABM IndustriesCustodian at ABM Industries