Summary
Overview
Work History
Education
Skills
Timeline
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Francisca Mendez

San Antonio

Summary

Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently.

Overview

18
18
years of professional experience

Work History

Housekeeper

Healthcare Services Group
01.2023 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and vacuumed floors, bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies.

Home Care Provider

Outreach Health Community Care Services LP
03.2018 - 10.2019
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.

Housekeeper

Professional Janitorial Services Inc PJS Of SA
04.2015 - 11.2015
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Restocked room supplies such as facial tissues for personal touch with every job.

Shift Leader

Taco Cabana
02.2010 - 08.2015
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
  • Boosted overall sales with effective upselling techniques and exceptional product knowledge.
  • Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
  • Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
  • Evaluated customer needs and feedback to drive product and service improvements.

Line Operator

Forge Industrail Staffing Inc
06.2006 - 01.2007
  • Loaded and unloaded product on and off conveyor line by routinely lifting up to 15 pounds.
  • Reduced accidents and injuries by observing safety policies and procedures.
  • Made sure that products were produced on time and are of good quality.
  • Communicated effectively with team members across departments for seamless coordination during shift transitions and critical operations updates.
  • Followed job order for product specifications, dimensions, tolerances, and sequence of operations.
  • Provided timely feedback to supervisors regarding any potential issues or areas for improvement in the production process.

Education

No Degree -

Travis High School
Austin, TX

Skills

  • Teamwork
  • Housekeeping
  • Cleaning and organizing abilities
  • Customer Service
  • Vacuuming
  • Bathroom cleaning
  • Cleaning techniques
  • Health and safety compliance

Timeline

Housekeeper

Healthcare Services Group
01.2023 - Current

Home Care Provider

Outreach Health Community Care Services LP
03.2018 - 10.2019

Housekeeper

Professional Janitorial Services Inc PJS Of SA
04.2015 - 11.2015

Shift Leader

Taco Cabana
02.2010 - 08.2015

Line Operator

Forge Industrail Staffing Inc
06.2006 - 01.2007

No Degree -

Travis High School

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Francisca Mendez