Francisca Nunez
San Diego,CA
Summary
Well-qualified Personal Care worker skilled in delivering top-quality home care support. Effective at ambulating patients, meeting personal grooming needs and administering medications. Detail-oriented in maintaining clean and organized personal areas to support daily living safety. Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as Front Desk Agent in busy and successful [Type] setting. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Passionate [Job Title] offering [Number] years of success and experience in customer and personal service. Additional expertise includes time management, effective planning and computer literacy.
Overview
6
6
years of professional experience
Work History
Home Care Provider
Estrella Provider Services LLC
01.2023 - 09.2023
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted disabled clients to support independence and well-being.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Entertained, conversed and read aloud to keep patients mentally alert.
Home Care Provider
NSCL
06.2018 - 01.2023
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted disabled clients to support independence and well-being.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Entertained, conversed and read aloud to keep patients mentally alert.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
Front Desk Clerk
Days Inn By Wyndham
04.2017 - 06.2018
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Collected room deposits, fees and payments.
- Politely welcomed arriving guests, providing room keys and information on amenities and policies.
- Maintained transaction security by verifying payment cards against identification.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Used internal software to process reservations, check-ins and check-outs.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
Education
Associate of Science -
Coastal Bend College
Alice, TXHigh School Diploma -
San Diego High School
San Diego, TX05.1998
Skills
- Effective Planning
- Word Processing
- Problem-Solving Skills
- Multi-Line Phone Systems
- Customer Service
- File Management
- Cash Handling
- Till Counting
- Business Correspondence
- Complaint Resolution
- Administrative Skills
- Office Supplies and Inventory
- Listening Skills
- Safety Protocols
- Operational Requirements
Languages
Romanian
Native or Bilingual
Timeline
Home Care Provider
Estrella Provider Services LLC
01.2023 - 09.2023
Home Care Provider
NSCL
06.2018 - 01.2023
Front Desk Clerk
Days Inn By Wyndham
04.2017 - 06.2018
Associate of Science -
Coastal Bend College
High School Diploma -
San Diego High School
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