Francisco Ibarra
San Fernando,California
Summary
Driven by a proactive mindset and adept in program management, I spearheaded initiatives at Hope the Mission, enhancing program reach and team productivity. My strategic planning and office administration skills led to significant improvements in compliance and client support, demonstrating a strong ability to achieve results through effective leadership and collaboration. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Program Coordinator
Hope the Mission
06.2023 - Current
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Established strategic partnerships with external organizations, expanding program reach and impact.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
- Coordinated cross-functional teams to ensure timely completion of program deliverables, maintaining project schedules and meeting objectives.
- Developed effective communication strategies for improved collaboration among team members, resulting in increased productivity.
Case Manager
Hope the Mission
04.2021 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
Lifeguard
L.A County
04.2014 - 03.2020
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Responded to emergency situations in a timely, efficient manner.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
Education
High School Diploma -
Sylmar Charter High School
Sylmar, CA06.2002
Skills
- Program Management
- Office Administration
- Proactive mindset
- Strategic Planning
Certification
- Suicide prevention, LAHSA - 8/5/21
- De-escalation, LAHSA -7/4/22
- CPR, First Aid Training - 10/18/23
- Harm Reduction, LAHSA - 11/30/23
- Trauma Informed Care, LAHSA - 5/7/24
- Mandating Reporting Training - 5/14/24
- Elderly Abuse Training - 5/14/24
- Safety Planning for People Experiencing Homelessness - 6/14/24
Timeline
Program Coordinator
Hope the Mission
06.2023 - Current
Case Manager
Hope the Mission
04.2021 - Current
Lifeguard
L.A County
04.2014 - 03.2020
High School Diploma -
Sylmar Charter High School
- Suicide prevention, LAHSA - 8/5/21
- De-escalation, LAHSA -7/4/22
- CPR, First Aid Training - 10/18/23
- Harm Reduction, LAHSA - 11/30/23
- Trauma Informed Care, LAHSA - 5/7/24
- Mandating Reporting Training - 5/14/24
- Elderly Abuse Training - 5/14/24
- Safety Planning for People Experiencing Homelessness - 6/14/24
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