Francisco Alonso
Dallas,TX
Summary
Experienced operations and inventory professional with leadership in store management, team training, and vendor coordination. Known for compliance, safety, and efficient workflow control.
Overview
7
7
years of professional experience
Work History
Senior Storekeeper
City of Dallas Water Utilities
Dallas, TX
05.2025 - Current
- Priority & Email Management: Actively manage daily incoming communications and high-volume email traffic to ensure timely flow of information, quick issue resolution, and zero operational bottlenecks.
- Quality Control & Material Control: Inspect incoming materials for quality and accuracy, ensuring necessary operational stock is on hand at all times to prevent delays.
- Master Agreements & Vendor Relations: Build and cultivate strong vendor relationships, monitoring fulfillment accuracy against master agreements and corporate standards.
- Risk & Safety Compliance: Enforce strict daily safety checks and protocol reviews, identifying potential risks to ensure zero compliance infractions.
- Audit Readiness & Record Retention: Maintain continuous audit readiness by meticulously organizing, filing, and managing documentation and transaction records in full compliance with municipal risk and policy standards.
- Identified opportunities to enhance efficiency in supply chain processes, contributing to improved operations.
- Developed tracking programs for monitoring product expiration dates and shelf life, supporting inventory management.
- Examined data closely to identify usage trends that might enhance efficiency and reduce costs.
Team Lead
Movement Gyms
Dallas , TX
08.2023 - Current
- Team Onboarding: Mentored and trained new team members to accelerate job-role adaptation and establish clear expectations, enhancing team cohesion.
- Workflow Coordination: Coordinated daily operational priorities, managed calendars, and sequenced tasks to ensure adherence to operational timelines and deadlines.
- Financial Tracking: Directed record retention, balanced cash drawers, reconciled daily transactions, and assessed inventory demand forecasts to support financial accuracy.
- Confidentiality & Compliance: Enforced security protocols while handling confidential financial records, ensuring complete risk mitigation and policy compliance.
- Ensured climbers understood belay, knot, and harness safety to promote safe climbing practices.
- Facilitated learning by demonstrating bouldering and climbing techniques to enhance climbers' skills.
- Verified safety of ropes, anchors, and equipment to maintain a secure climbing environment.
Assistant Store Manager
5-Below
Dallas, Texas
05.2022 - 12.2023
- Leadership Support: Partnered with leadership to direct daily store activities, delegate responsibilities based on team strengths, and execute management directives.
- Reporting & Analytics: Reviewed inventory and sales data to prepare operational and budget reports for management, guiding decision-making and resource allocation.
- Stakeholder Communication: Managed incoming and outgoing communication channels, serving as the primary point of contact for customer escalations and executive updates.
- Coordinated correspondence, calls, and confidential communication for management office
- Prepared meeting agendas, briefs, and follow-up notes for leadership
- Tracked office supplies, vendor requests, and administrative records
- Supported project coordination across departments and leadership priorities
- Reviewed incoming documents, routed approvals, and maintained filing systems
- Managed store cash intake with high accuracy and prepared daily bank deposits.
- Managed and mentored staff to carry out operational directives with high productivity and accuracy.
- Disciplined and maintained staff to deliver hospitable, professional service reflecting business initiatives.
- Oversaw payroll preparation and administration for staff.
- Helped team develop specialized projects, events and promotions.
- Met business targets with streamlined operations strategy.
Assistant Store Manager
CVS
Dallas, Tx
01.2020 - 09.2022
- Project & Schedule Management: Directed weekly project schedules, set project milestones, and monitored shift timelines to consistently hit departmental goals.
- Recruitment & Onboarding: Recruited, onboarded, and trained new employees on standard operating procedures, quality assurance, and organizational compliance.
- Supported store manager with staffing, scheduling, and shift coverage decisions.
- Monitored inventory levels and coordinated replenishment for sales floor merchandise.
- Trained associates on customer service, cash handling, and store procedures.
- Enforced company policies, safety standards, and loss prevention procedures.
- Resolved customer concerns and escalated issues through proper CVS channels.
- Reviewed register activity, deposits, and cash office processes.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
Education
High School Diploma -
Moises E Molina
Dallas, TX08-2020
Dallas Baptist University
Dallas, TX09-2026
Skills
- Inventory control
- Supply chain
- Vendor relations
- Inventory forecasting
- Stock control
- Shipping and receiving
- Materials handling
- Compliance monitoring
- Document management
- Data analysis
- Microsoft Excel
- Project coordination
- Team training
- Team performance management
- Delegating work
- Documentation
Timeline
Senior Storekeeper
City of Dallas Water Utilities
05.2025 - Current
Team Lead
Movement Gyms
08.2023 - Current
Assistant Store Manager
5-Below
05.2022 - 12.2023
Assistant Store Manager
CVS
01.2020 - 09.2022
High School Diploma -
Moises E Molina
Dallas Baptist University