Francisco Andrade
Pikesville,MD
Summary
Skilled Parts Sales Associate with expertise in sales, service and compliance. Flexible team player with strong problem-solving and interpersonal abilities.
Overview
14
14
years of professional experience
Work History
Parts Sales Associate
Heritage Honda Parkville
03.2024 - Current
- Assisted customers in identifying and selecting appropriate parts for their needs
- Maintained organized inventory, ensuring accurate stock levels and accessibility
- Coordinated with service department staff to ensure timely delivery of required parts for repairs or installations.
- Gained knowledge of product specifications to better assist customer inquiries
- Developed strong relationships with suppliers, negotiating favorable pricing and delivery terms for the company.
- Provided exceptional customer service, resulting in repeat business and positive word-of-mouth referrals.
Parts Sales Associate
Northwest BMW/ BMW of Owings Mills
09.2017 - 01.2022
- Assisted customers in finding appropriate parts promptly.
- Ensured accurate record-keeping of invoices and transactions for smooth internal operations.
- Utilized computer systems proficiently for order processing, inventory management, and reporting purposes.
- Stocked and managed stock of parts.
- Conducted regular inventory audits to maintain accurate stock levels and prevent discrepancies.
- Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
Lot Attendant
Mini Of Baltimore
06.2011 - 03.2013
- Coordinated vehicle movement to optimize lot space and enhance operational efficiency.
- Conducted routine inspections of vehicles for cleanliness and presentation standards.
- Maintained organization of the lot to facilitate smooth operations during peak hours.
- Implemented improved processes for vehicle display that enhanced customer engagement and satisfaction.
- Collaborated with sales team to support promotional events, ensuring optimal vehicle readiness and visibility.
- Built positive relationships with customers through friendly and professional interactions while providing exceptional service during their dealership visit.
Education
High School Diploma -
Milford Mill Academy
PikesvilleSkills
- Quick learner
- Teamwork orientated
- Customer relationship building
- Customer service
- Dependability
- Problem-solving
- Attention to detail
- Effective communication
- Adaptability and flexibility
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Parts Sales Associate
Heritage Honda Parkville
03.2024 - Current
Parts Sales Associate
Northwest BMW/ BMW of Owings Mills
09.2017 - 01.2022
Lot Attendant
Mini Of Baltimore
06.2011 - 03.2013
High School Diploma -
Milford Mill Academy