Francisco Apodaca
Flagstaff,AZ
Summary
Experienced healthcare professional with a proven track record in effectively managing outreach and diabetes programs to enhance community health. Demonstrated success in budget management, staff supervision, and strategic program development. Skilled in fostering community partnerships, promoting cultural diversity, and delivering patient-centered care. Strong focus on data and analytics to drive targeted activities and return on growth efforts. Fluent in Spanish.
Overview
8
8
years of professional experience
Work History
Outreach Program Coordinator, Supervisor
North Country Healthcare
07.2023 - Current
- Manage budget, grants, and staff to adhere to timely reporting and spending
- Develop and execute PR strategies to promote program events and increase participation
- Identify and engage community partners to address health disparities and improve care access
- Provide case management and client education, ensuring quality service delivery
- Collaborate with interdisciplinary teams to uphold organizational mission and values.
Diabetes Program Coordinator
North Country Healthcare
09.2022 - 07.2023
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Created and delivered program training and education to keep participants knowledgeable about program and provide necessary skills to participate productively.
- Tracked and reported expenses accurately to manage program budgets.
Patient Relations Representative
North Country Healthcare
01.2022 - 09.2022
- Ensured timely access to services by efficiently managing appointment schedules and coordinating necessary resources.
- Enhanced patient satisfaction by addressing concerns and providing timely resolutions.
- Served as a knowledgeable resource for both patients and staff regarding insurance coverage, financial assistance programs, and billing procedures.
- Supported efficient workflow within the organization by maintaining up-to-date knowledge of departmental policies, procedures, and regulatory requirements.
Bartender and Server
Chili's
03.2016 - 11.2021
Education
BS in Biomedical Sciences -
Northern Arizona University
Flagstaff, AZ05.2022
Masters in Healthcare Administration -
Southern New Hampshire University
Manchester, NH01.2025
Skills
- Staff Development and Training
- Project Management
- Electronic Health Records (EHR) Management
- Performance Management and Evaluation
- Health Information Privacy and Security (HIPAA)
- Budgeting and finance
- Data Collection
- Database Management
- Community Outreach
- Grant Writing
- Staff Oversight
- Eligibility Determination
Accomplishments
- Rookie of the Year 2022
- Southern New Hampshire University’s Honor Roll
Timeline
Outreach Program Coordinator, Supervisor
North Country Healthcare
07.2023 - Current
Diabetes Program Coordinator
North Country Healthcare
09.2022 - 07.2023
Patient Relations Representative
North Country Healthcare
01.2022 - 09.2022
Bartender and Server
Chili's
03.2016 - 11.2021
BS in Biomedical Sciences -
Northern Arizona University
Masters in Healthcare Administration -
Southern New Hampshire University
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