Francisco Avalos
Business consulting
Long Beach,CA
Summary
Dedicated office worker skilled at using MS Office and Google to create exceptional communications, presentations and spreadsheets. Maximizing customer satisfaction and exceeding business objectives with organized approach and strong multitasking abilities.
Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Clerk
Long Beach Wine And Spirits
Long Beach, CA
02.2019 - Current
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Interacted with customers by phone, email or in-person to provide information.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Received and routed business correspondence to correct departments and staff members.
- Reviewed order data to verify transactions and shipping dates.
- Created reports and developed improvements and enhancements to automate records and file systems.
- Supported financial operations by managing tax drawers and researching variances.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Managed multiple projects simultaneously using organizational and analytical skills.
- Handled client correspondence and tracked records to foster office efficiency.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Supported staff on special assignments and ad hoc projects.
- Provided ease of access and navigation for important data by compiling, organizing and uploading organizational documents to Type database.
- Strategically distributed administrative tasks amongst Type staff and provided guidance to promote performance.
- Arranged meetings for Job titles and coordinated resources for use by all attendees.
Manager
Mess Deli
Long Beach, CA
06.2016 - 08.2019
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Developed and maintained relationships with customers and suppliers through account development.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Approved regular payroll submissions for employees.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Recorded inventory sales into organization's weekly income report.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Conducted monthly inventories of raw materials and components on work floor.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Directed staff and managed annual capital budget.
- Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
- Evaluated report data to proactively adjust and enhance operations.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.
- Prepared and recommended long-range plans for development of department personnel.
- Propelled continuous improvements and strategically capitalized on current market trends.
- Executed regular process updates to reduce discrepancies and enhance scheduling across production calendars and programs.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Monitored and supported progress of plant production orders by managing shop capacity and loading functions at several facilities.
Sales Consultant
Gap Outlet
Long Beach, CA
01.2018 - 07.2019
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Provided sales and customer service assistance to walk-in traffic
- Maximized customer retention by resolving issues quickly.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
- Completed orders and organized product deliveries to meet customer timetables.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Maintained organized, presentable merchandise to drive continuous sales.
- Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
- Maintained sense of urgency in answering customer questions and requests through email or voice message.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
- Used prospecting and client development techniques to produce fresh leads and maintain solid conversion rate.
- Supported clients with business analysis, documentation and data modeling.
- Increased profitability and pipeline development by leveraging multiple sales strategies and distribution channels.
- Checked client organization and agreements with company priorities through automating content management systems.
Back of House Team Member
Toy's R Us
Long Beach, CA
10.2016 - 06.2018
- Maintained and sanitized service stations, prep areas and countertops.
- Prepared food and drinks while following safe food handling procedures.
- Maintained and tracked food, cooler and freezer temperatures.
- Removed garbage, compost and recycling and placed in designated container areas.
- Unloaded and stocked kitchen supplies.
- Checked use by dates on food and beverage stock and maintained record of wasted items.
- Completed weekly food and supply inventories.
- Assisted back of house manager by cross-referencing delivered stock with invoices.
- Supervised floor staff and guided proper performance, adherence to policies and uniform presentation.
- Maintained high personal grooming standards and uniform presentation.
- Lifted and carried heavy materials.
- Maintained composure and work quality while under stress.
- Adhered to procedures in preparing food items.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Pushed, pulled and transported large loads and objects.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Prep Cook
Toms Jr Burger
South Central , CA
01.2016 - 06.2017
- Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Trained and assisted new kitchen staff members.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware and cooking utensils.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Collaborated with servers to collect information about specific customer desires and dietary needs.
- Cooked Number take-out orders per shift and securely packaged and labeled each order.
- Measured, weighed and mixed appropriate ingredients according to recipe directions.
- Maintained food safety and sanitation standards.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Managed opening and closing shift kitchen tasks.
- Prepared average of Number menu items per shift.
- Identified inefficiencies leading to improved productivity.
- Suggested actionable improvements to streamline training procedures.
Clerk
76 Gas Station
Kettleman City, CA
05.2014 - 09.2016
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Interacted with customers by phone, email or in-person to provide information.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Reviewed order data to verify transactions and shipping dates.
- Received and routed business correspondence to correct departments and staff members.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Supported financial operations by managing tax drawers and researching variances.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Managed multiple projects simultaneously using organizational and analytical skills.
- Handled client correspondence and tracked records to foster office efficiency.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Supported staff on special assignments and ad hoc projects.
Education
Bachelor Of Administrative Studies - Chef Training
Fresno City College
Fresno, CA01.2014
Skills
- Records Management Software
- Data Gathering
- Stocking and Replenishing
- Customer Satisfaction
- Office Supply Management
- Schedule Management
- Materials Organization
- Billing and Invoicing
- Outgoing Mail Preparation
- Record Sorting and Filing
- Data Recording
- Spreadsheet Development
- Information Updates
- Medication Identification
- Organizational Management
- Loss Prevention Goals Monitoring
- Juvenile Probation
- User Experience
- Surface Work
- Pulling Requests
- DOT Standards
- Employee Timesheet Processing
- Staff Meetings
- Heart Transplants
- Set Tear-Down
- Meeting Support
- Hygiene Standards
- Informational Releases
- Information Inputting
- Constructive Feedback
- POS Inventory System Operation
- Compiling Statistics
- Monetary Transactions
- Water Aerobics
- Maintaining Applications
- Data Tabulation
- Email Correspondence
- System Optimization
- Voter Registration
- End Cap Placement
- Advising and Coaching
- Office Supplies and Inventory
- Kitchen Preparation
- Information Governance
- Information Retrieval
- Staff Recruiting
- High-Volume Environments
- Biweekly Payroll Processing
- Strong Relationships
- Bookkeeping Software
- Registration Processing
- Administrative Management
- Basic Bookkeeping
- Event and Activity Planning
- Business Documentation
- Meeting Transcription
- Project Proposals
- Government Forms
- Call Transfers
- Creative Solutions
- Storage Arrangements
- Gift Wrapping Boxes
- Process Monitoring
- Client Scheduling
- Proper Staffing
- Inventory Assessments
- Process Improvement Initiatives
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Many people today believe that cynicism requires courage. Actually, cynicism is the height of cowardice. It is innocence and open-heartedness that requires the true courage—however often we are hurt as a result of it.
Erica Jong
Timeline
Clerk
Long Beach Wine And Spirits
02.2019 - Current
Sales Consultant
Gap Outlet
01.2018 - 07.2019
Back of House Team Member
Toy's R Us
10.2016 - 06.2018
Manager
Mess Deli
06.2016 - 08.2019
Prep Cook
Toms Jr Burger
01.2016 - 06.2017
Clerk
76 Gas Station
05.2014 - 09.2016
Bachelor Of Administrative Studies - Chef Training
Fresno City College
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