Francisco Avalos
Fort Worth,TX
Summary
To empower small business owners and facilitate the realization of their potential through advice generated from diligent uncovering. Success is driving factor while maintaining a strong work ethic, relentless commitment, and proactively aggressive approach to find solutions to clients. Personable business professional bringing successful 8-year career in financial roles within large and fast-paced corporations. Release-planning specialist trained in advanced Excel modeling. Creative solutions architect with real-time problem-solving flexibility.
Overview
13
13
years of professional experience
Work History
Personal Banker Officer
Wells Fargo
01.2023 - Current
- Maintained in-depth product and service knowledge for well-informed customer advice.
- Implemented strategies to increase customer retention, enabling investment growth.
- Facilitated customer transactions, including deposits, withdrawals and transfers.
- Resolved customer complaints and disputes to maintain satisfaction and loyalty.
- Analyzed customers' financial information to deliver personalized account guidance.
- Maintained customer records and updated account information.
- Continually boosted branch production and revenue by 5% by consistently meeting all monthly and quarterly sales goals.
Small Business Sales Consultant
Bank Of America, N.A.
04.2016 - 11.2022
- Engaged in daily cold calls in-person and via telephone and followed up with small business prospects monthly to verify pipeline sufficiency.
- Attained deep and thorough knowledge of company's products and solutions to help accomplish mutual success and partnership between buyer and seller.
- Provided sales forecasts within 99% accuracy each quarter and each year for long-term strategic planning.
- Contributed to team objectives in fast-paced environment.
- Set and achieved company defined sales goals.
General Manager of Food Service
Jersey Mike's Subs
09.2013 - 04.2016
- Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Tracked food production levels, meal counts, and supply costs.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Oversaw training of more than 30 team members.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
General Manager of Food Service
Five Guys Burger And Fries
07.2010 - 09.2013
- Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Tracked food production levels, meal counts, and supply costs.
- Oversaw training of more than 15 team members.
Education
Associate of Arts - Business
Tarrant County College District
Fort Worth, TX05.2024
High School Diploma -
Polytechnic High School
Fort Worth, TX06.2010
Skills
- Standard Operating Procedures Maintenance
- Sales and Marketing Support
- Experienced in financial services and knowledge of financial industry, products, and solutions
- Use of Microsoft Office- Word, Excel, and PowerPoint
- Focus on results, while acting in best interest for the client
- Customer Communication
- Team building
- Data Entry
- Organization
- Analytical Thinking
Hobbies
Play soccer, travel, and video games.
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Personal Banker Officer
Wells Fargo
01.2023 - Current
Small Business Sales Consultant
Bank Of America, N.A.
04.2016 - 11.2022
General Manager of Food Service
Jersey Mike's Subs
09.2013 - 04.2016
General Manager of Food Service
Five Guys Burger And Fries
07.2010 - 09.2013
Associate of Arts - Business
Tarrant County College District
High School Diploma -
Polytechnic High School
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